UK Master Helpline List
Every UK helpline worth knowing, kept in one place
A single, plain-English directory of essential UK phone numbers — emergency services, mental health, benefits, housing, debt, health conditions, crime and more. This page lives at localpage.uk/helplines — bookmark it, since it's the one link that covers almost everything.
One page, no dead ends, no guesswork
Critical UK phone numbers are normally scattered across dozens of websites, often out of date. This page brings the most important ones together in one clear, trusted place, covering emergencies, the NHS, government departments, charities and specialist helplines.
Every organisation below is a genuine, established UK service. We are not affiliated with any of them, we don't receive payment for listing them, and we don't run any of these helplines ourselves — we simply bring their published contact details together in one clear, well-organised place at localpage.uk/helplines.
Numbers, opening hours and services can change, so if anything ever looks out of date, please use the website link on each card to confirm directly with the organisation, or get in touch and we'll correct it. In a genuine emergency, where someone's safety is at immediate risk, always call 999 first.
How to use this page
- ✓ Tap any number to call straight from your phone
- ✓ Use the quick-jump links above to skip to a category
- ✓ Numbers starting 0800, 0808 and 116 are free from mobiles and landlines
- ✓ If you can't speak safely, dial 999 then press 55
- ✓ Not sure who to call? Start with Samaritans or Citizens Advice
Someone to talk to, any time of day or night
Free, confidential support for anxiety, depression, stress and mental health emergencies — whatever the reason and whatever the time.
Samaritans
Free, confidential emotional support for anyone who's struggling to cope, whatever the reason.
🕒 24 hours a day, every day
Shout Crisis Text Line
A free text service for anyone in crisis who'd rather not talk on the phone.
🕒 24/7, free from all major UK networks
Mind Infoline
Information and signposting on mental health conditions and where to find local support.
🕒 9am–6pm, Monday to Friday
SANEline
Specialist emotional support for anyone affected by mental illness, including carers.
🕒 4.30pm–10.30pm, every day
CALM (Men)
Suicide prevention support, with a particular focus on reaching men.
🕒 5pm–midnight, every day
PAPYRUS HOPELINE247 (Under 35s)
Confidential suicide prevention advice for people under 35 and worried families.
🕒 24 hours a day, every day
YoungMinds Parents Helpline
Advice for parents worried about a child or young person's mental health.
🕒 Mon–Fri 9.30am–4pm
Anxiety UK
Support for anxiety disorders, anxiety-based depression and phobias.
🕒 9.30am–5.30pm, Monday to Friday
Bipolar UK
Support and information for anyone affected by bipolar disorder.
🕒 Check website for current hours
Rethink Mental Illness
Advice and support for anyone severely affected by mental illness.
🕒 Mon–Fri 9.30am–4pm
Beat (Eating Disorders)
Support for anyone affected by an eating disorder, personally or as a carer.
🕒 Check website for current hours
Confidential support if you or someone you know isn't safe
These services are trained to handle disclosures sensitively, and calls are confidential. If you are in immediate danger, always call 999.
National Domestic Abuse Helpline
Run by Refuge, for women and children experiencing domestic abuse. Support in many languages.
🕒 24 hours a day, every day
Men's Advice Line
Confidential support for men experiencing domestic abuse from a partner or family member.
🕒 Monday to Friday, business hours
Rape Crisis England & Wales
Free, confidential support for anyone affected by rape, sexual assault or sexual violence.
🕒 Daily, extended hours
Rights of Women
Free legal advice for women experiencing violence and abuse, on family and criminal law.
🕒 Check website for current hours
ManKind Initiative
Confidential helpline for male victims of domestic abuse and their friends or family.
🕒 Mon–Fri, business hours
Survivors UK
Support for men and boys who have experienced sexual abuse or violence.
🕒 Check website for current hours
Support for young people, parents and carers
Free and confidential, whether a young person is calling themselves or an adult is worried about a child.
Childline
Free confidential counselling for anyone under 19, on anything that's worrying them.
🕒 24 hours a day, every day
NSPCC Helpline
For adults worried about a child's safety or wellbeing — you don't need to be certain.
🕒 24 hours a day, every day
YoungMinds Crisis Messenger
A free, confidential text service for young people in a mental health crisis.
🕒 24/7, free from major UK networks
The Mix
Free support for under-25s on mental health, money, homelessness and relationships.
🕒 Daily, 3pm–midnight
Family Lives
Free advice and support on any aspect of family life, from a parent-to-parent perspective.
🕒 Mon–Fri 9am–9pm, weekends 10am–3pm
Gingerbread
Free, expert advice for single parents on benefits, maintenance, work and more.
🕒 Mon–Fri, business hours
Adoption UK
Support and advice for adoptive and prospective adoptive families.
🕒 Check website for current hours
Relate
Counselling and support for relationships, couples and families.
🕒 Check website for current hours
Advice, company and safeguarding support in later life
Whether it's a practical question or simply someone to talk to, these services are built specifically for older people and their families.
Age UK Advice Line
Free advice and information for older people, their families and carers, on any subject.
🕒 8am–7pm, every day
The Silver Line
Free, confidential helpline and friendship service for older people, especially those who feel lonely.
🕒 24 hours a day, every day
Independent Age
Free advice and support for older people on care, money and independent living.
🕒 Mon–Fri, business hours
HMRC, DWP and DVLA numbers in one place
Official government helplines for tax, benefits, driving and travel queries — grouped so you can find the right department quickly.
HMRC
HMRC Income Tax
General income tax queries, tax codes and refunds.
🕒 Mon–Fri, business hours
HMRC Self Assessment
Help completing and filing a Self Assessment tax return.
🕒 Mon–Fri, business hours
HMRC Tax Credits
Queries about existing Working Tax Credit or Child Tax Credit claims.
🕒 Mon–Fri, business hours
HMRC Employer Helpline
PAYE and payroll support for employers.
🕒 Mon–Fri, business hours
HMRC VAT Helpline
VAT registration, returns and general VAT queries.
🕒 Mon–Fri, business hours
HMRC National Insurance Number
Applying for or querying a National Insurance number.
🕒 Mon–Fri, business hours
DWP & Benefits
Universal Credit Helpline
Help with a Universal Credit claim, payments or your online journal.
🕒 Mon–Fri 8am–6pm
Jobcentre Plus New Claims
Starting a new claim for Jobseeker's Allowance or Employment Support Allowance.
🕒 Mon–Fri, business hours
State Pension Helpline
Claiming or querying the State Pension.
🕒 Mon–Fri, business hours
Attendance Allowance
Support with a new or existing Attendance Allowance claim.
🕒 Mon–Fri, business hours
Carer's Allowance Unit
Claiming or querying Carer's Allowance.
🕒 Mon–Fri, business hours
Child Benefit Office
Claiming or querying Child Benefit payments.
🕒 Mon–Fri, business hours
Maternity Allowance
Claiming Maternity Allowance if you don't qualify for Statutory Maternity Pay.
🕒 Mon–Fri, business hours
Winter Fuel Payment
Queries about the Winter Fuel Payment.
🕒 Mon–Fri, business hours
PIP New Claims
Starting a new claim for Personal Independence Payment.
🕒 Mon–Fri, business hours
Driving & Travel
DVLA Driving Licence
Applying for, renewing or querying a driving licence.
🕒 Mon–Fri, business hours
DVLA Vehicle / V5C
Vehicle registration, V5C logbook and tax queries.
🕒 Mon–Fri, business hours
Passport Advice Line
New passport applications, renewals and urgent travel queries.
🕒 Mon–Fri, business hours
UK Visas & Immigration
General visa and immigration application queries.
🕒 Mon–Fri, business hours
EU Settlement Scheme
Help applying to the EU Settlement Scheme.
🕒 Check website for current hours
Specialist support for specific medical conditions
Charity-run helplines offering expert, condition-specific advice alongside your usual NHS care.
NHS Smoking Helpline
Free support and advice for anyone trying to stop smoking.
🕒 Check website for current hours
Macmillan Cancer Support
Practical, emotional and financial support for anyone affected by cancer.
🕒 8am–8pm, every day
British Heart Foundation
Advice on heart and circulatory conditions, from cardiac nurses.
🕒 Mon–Fri 9am–5pm
Diabetes UK
Support and information for anyone living with diabetes.
🕒 Mon–Fri 9am–6pm
Asthma + Lung UK
Specialist nurse advice on asthma and other lung conditions.
🕒 Mon–Fri 9am–5pm
Alzheimer's Society
Support and information for anyone affected by dementia.
🕒 8am–8pm weekdays, 9am–5pm weekends
Dementia UK
Specialist Admiral Nurse advice for families affected by dementia.
🕒 Check website for current hours
Parkinson's UK
Information and support for anyone affected by Parkinson's.
🕒 Mon–Fri 9am–7pm, Sat 10am–2pm
Epilepsy Action
Advice and support for anyone affected by epilepsy.
🕒 Mon–Fri 8.30am–7pm, Sat 10am–4pm
RNIB (Sight Loss)
Support and information for anyone affected by sight loss.
🕒 Mon–Fri 8am–8pm, Sat 9am–1pm
RNID (Hearing Loss)
Support and information for anyone affected by hearing loss or tinnitus.
🕒 Check website for current hours
Scope
Advice and support for disabled people and their families.
🕒 Mon–Fri 8am–8pm, weekends 10am–6pm
Help if you're at risk of losing your home
Free, expert advice on housing rights, eviction, disrepair and emergency accommodation, covering all four nations.
Shelter (England)
Free advice on housing, homelessness, eviction and disrepair.
🕒 Mon–Fri 8am–6pm, weekends 9am–5pm
Shelter Cymru (Wales)
Free, independent housing advice for people in Wales.
🕒 Check website for current hours
Shelter Scotland
Free housing advice for people in Scotland.
🕒 9am–5pm, Monday to Friday
Housing Rights NI
Independent housing advice for people in Northern Ireland.
🕒 Mon–Fri, business hours
StreetLink
Connects people sleeping rough in England and Wales with local support services.
🕒 Check website for current hours
Reporting a crime and knowing your rights
For anything that isn't an emergency in progress, these services handle reports and legal queries without needing to call 999.
Victim Support
Free, confidential support for anyone affected by crime.
🕒 24 hours a day, every day
Crimestoppers
Give information about a crime completely anonymously.
🕒 24 hours a day, every day, anonymous
Action Fraud
The UK's national reporting centre for fraud and cybercrime.
🕒 Mon–Fri 8am–8pm, weekends 9am–5pm
Citizens Advice (England)
Free advice on benefits, work, housing, debt and consumer problems.
🕒 9am–5pm, Monday to Friday
Citizens Advice (Wales)
Free advice in English and Welsh across Wales.
🕒 9am–5pm, Monday to Friday
Citizens Advice (Scotland)
Free advice for people living in Scotland.
🕒 9am–5pm, Monday to Friday
Civil Legal Advice
Free legal advice for eligible cases in England and Wales.
🕒 Mon–Fri, business hours
ACAS
Free, impartial advice on workplace rights, rules and best practice.
🕒 Mon–Fri 8am–6pm
Confidential help if money feels out of control
Free, independent debt advice — you don't need to have missed a payment to call.
National Debtline
Free, confidential debt advice for people in England, Scotland and Wales.
🕒 Mon–Fri 9am–8pm, Sat 9.30am–1pm
StepChange
Free debt advice and a debt management plan service.
🕒 Mon–Fri 8am–8pm, Sat 8am–4pm
MoneyHelper
Free, independent guidance on budgeting, benefits and pensions.
🕒 8am–6pm, Monday to Friday
Business Debtline
Free debt advice specifically for self-employed people and small businesses.
🕒 Mon–Fri 9am–8pm, Sat 9.30am–1pm
Turn2us
Helps people in financial hardship find grants and benefits they're entitled to.
🕒 Mon–Fri 9am–5pm
Citizens Advice Debt Helpline
Free advice if you're struggling with debt or falling behind on bills.
🕒 Check website for current hours
Confidential advice, whoever's affected
For the person using, or for a worried friend or family member — these lines are judgement-free.
FRANK
Free, confidential advice on drugs for anyone concerned about their own or someone else's use.
🕒 24 hours a day, every day
Drinkline
Free, confidential advice on alcohol, for drinkers and worried family or friends.
🕒 Check website for current hours
UK Narcotics Anonymous Helpline
Helpline and peer-support meetings for anyone wanting to stop using drugs.
🕒 24 hours a day, every day
Reporting flooding, pollution and animal cruelty
For urgent environmental incidents and animal welfare concerns that aren't already covered by 999.
Environment Agency Floodline
Flood warnings and advice for England.
🕒 24 hours a day, every day
RSPCA (England & Wales)
Report animal cruelty or neglect, or get advice on animal welfare.
🕒 24 hours a day, every day
SSPCA (Scotland)
Scotland's animal welfare charity — report cruelty or neglect.
🕒 24 hours a day, every day
Specialist lines for specific life circumstances
A few more well-established UK services worth knowing about, even if you never need them.
Royal British Legion
Support for serving personnel, veterans and their families.
🕒 Mon–Fri 8am–8pm, weekends 9am–5pm
SSAFA
Practical and emotional support for the Armed Forces community.
🕒 9am–5pm, Monday to Friday
Missing People
Free, confidential helpline for anyone missing, or worried about a missing loved one.
🕒 24 hours a day, every day
Combat Stress
Mental health support for veterans, run by a specialist charity.
🕒 24 hours a day, every day
Cruse Bereavement Support
Free support for anyone grieving the death of someone close to them.
🕒 Check website for current hours
Switchboard LGBT+ Helpline
Confidential support line run by and for LGBTQ+ people.
🕒 10am–10pm, every day
Mermaids
Support for transgender and gender-diverse young people and their families.
🕒 Check website for current hours
Stonewall
Information and support on LGBTQ+ rights and issues.
🕒 Check website for current hours
This page is provided for general information and is not a substitute for professional advice. Local Page UK is not affiliated with any organisation listed above and receives no payment for their inclusion. Details are checked periodically but organisations occasionally change their numbers or hours — please confirm using the linked website if anything looks out of date. In an emergency, always call 999.
A few common questions about using this list
Most begin 0800, 0808 or 116, which are free from UK mobiles and landlines. Numbers starting 03 are charged at standard local rates and included in most call packages — this is noted where relevant.
Samaritans (116 123) are there to listen about anything, any time. Citizens Advice is a good general starting point for practical, non-urgent problems like benefits, housing or consumer issues.
Call 999 straight away. If you can't speak, you can still call 999 and press 55 when prompted from a mobile, which alerts the operator silently.
No. This is an independent directory compiled by Local Page UK from each organisation's own published contact details. We are not affiliated with, and receive no payment from, any organisation listed here.
Yes. If you run a UK helpline or support service, you can create a free listing or get in touch with our team, and we'll add it to this page.