Queen Elizabeth Memorial Committee Helpline & Support UK

The Queen Elizabeth Memorial Committee (QEMC) is an independent body established by the UK Government and the Royal Household. Its primary purpose is to advise on the creation of a fitting national memorial and a permanent legacy programme to honour the extraordinary 70-year reign and life of public service of Her Late Majesty Queen Elizabeth II.

While the Committee focuses on national-level memorialisation, this guide provides the essential Queen Elizabeth Memorial Committee helpline UK details and lists the best sources for confidential support UK for communities, organisations, and individuals looking to pay their respects or contribute to the national legacy.

If You Need Help Right Now

If you are experiencing distress related to bereavement or are in a mental health crisis:

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• Call 999 for life-threatening emergencies.

• Call 111 for non-emergency medical advice (NHS).

• Call 123 (Samaritans) for 24/7 mental health crisis support.

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Please note: The Committee is an advisory and planning body. It does not provide personal bereavement counselling or emergency financial grants. For immediate emotional support, please contact the services listed in the directory below.

Understanding The Queen Elizabeth Memorial Committee

The Queen Elizabeth Memorial Committee works to ensure that the memory of the late Queen is preserved through a permanent monument in St James’s Park and a broader legacy programme that reflects her values across the United Kingdom and the Commonwealth.

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Who it affects:

• The General Public wishing to share views on national memorialisation.

• Community Groups seeking to use the Queen's name for local memorials.

• Artists and Architects participating in the design of the national site.

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• Devolved Administrations in Scotland, Wales, and Northern Ireland.

The Committee is chaired by Lord Janvrin, the late Queen’s former Private Secretary, and is expected to report its final recommendations to the Prime Minister and His Majesty The King in 2026.

Common Problems and Situations

• Seeking Information: Not knowing where the national memorial will be located (it is confirmed for St James's Park, London).

• Using the Royal Name: Confusion over the legal requirements for naming a local park or building after Queen Elizabeth II.

• Providing Feedback: Wanting to contribute ideas to the The Queen Elizabeth Memorial Committee support UK public consultations.

• Bereavement Support: Individuals still feeling the impact of the late Queen's passing and needing signposting to grief services.

UK helplines, Charities & Support Services

1. The Queen Elizabeth Memorial Committee (Official Secretariat)

This is the primary point of contact for official enquiries regarding the national memorial site and legacy recommendations.

• Who it helps: General public, researchers, and stakeholders.

• Email: queenelizabethmemorial@cabinetoffice.gov.uk

• Website: https://www.gov.uk/government/organisations/the-queen-elizabeth-memorial-committee

• Availability: Office hours, Monday to Friday.

2. Royal Names Team (Cabinet Office)

If you are a community group or local council seeking free The Queen Elizabeth Memorial Committee help UK regarding the use of protected Royal titles for a local project.

• Who it helps: Local authorities, charities, and organisations.

• Email (England & NI): royalnames@cabinetoffice.gov.uk

• Email (Scotland): protocolandhonours@gov.scot

• Email (Wales): brandingqueries@gov.wales

3. Cruse Bereavement Support

A leading UK charity providing confidential support UK for those struggling with feelings of loss.

• Phone: 0808 808 1677

• Website: https://www.cruse.org.uk

• Availability: 9:30am – 8pm (Mon/Fri), 9:30am – 5pm (Tue/Wed/Thu).

4. The Royal Parks

As the national memorial is situated in St James's Park, the Royal Parks body provides information on visiting the site and current park regulations.

• Phone: 0300 061 2000

• Website: https://www.royalparks.org.uk

How to Choose the Right helpline

• For Official Suggestions: Email the Secretariat directly at their Cabinet Office address.

• For Local Naming Permissions: Contact the Royal Names Team for your specific nation.

• For Personal Grief: Call Cruse Bereavement Support.

• For Press Enquiries: Contact the Cabinet Office Press Office (020 7276 7546).

Step-by-Step: What Happens When You Contact the Committee

1. Submission: You send your proposal or enquiry to the official email address.

2. Review: The Secretariat reviews the input against the Committee's current workstreams (Design or Legacy).

3. Acknowledgment: You will typically receive a response or an automated acknowledgment during high-volume periods.

4. Integration: Relevant public views are collated for the Committee's periodic meetings and the final 2026 report.

Support for Community Groups and Organisers

If you are organising a local memorial event or permanent tribute:

• Seek Advice Early: Royal titles are closely protected; contact the Royal Names Team before printing any signage.

• Planning Permission: Local memorials still require standard local authority planning approvals.

• Legacy Alignment: Consider how your project aligns with the values of service and community championed by the late Queen.

What You Can Do While Waiting for Support?

• Review the Site Plan: Look at the Foster + Partners winning design for the St James’s Park memorial online.

• Gather Local Support: If proposing a local name change, ensure you have documented community backing.

• Stay Informed: Sign up for updates on the GOV.UK "The Queen Elizabeth Memorial Committee" page.

Role of Government and Regulators

The Committee is sponsored by the Cabinet Office and works in tandem with the Royal Household. While the Committee makes recommendations, the ultimate implementation is coordinated by His Majesty’s Government. This ensures that the The Queen Elizabeth Memorial Committee emergency help and standard planning are delivered with the highest level of dignity and value for money.

Final Reassurance

The process of memorialising such a significant figure in UK history takes time, care, and public input. Support exists to help you navigate the protocols of Royal naming and national tributes. Whether you are a citizen with a vision for the legacy programme or someone seeking to understand the new landmark, the Committee is dedicated to ensuring every voice is considered in this historic project.

Support-Related Questions & Answers

Who can I call for The Queen Elizabeth Memorial Committee in the UK? You can contact the official secretariat at queenelizabethmemorial@cabinetoffice.gov.uk for national enquiries.

Is there a free helpline for The Queen Elizabeth Memorial Committee? While there isn't a dedicated "helpline" for chat, the Cabinet Office provides free support UK via email for all memorial-related queries.

Where will the national memorial be? It has been confirmed for St James's Park in London, near The Mall.

Can I stay anonymous when submitting an idea? Yes, you can submit views without providing personal identifying information beyond a contact email if you require a response.

What if it’s an emergency? For mental health crises related to grief, call 999 or the Samaritans (123).

Can I call on behalf of my local community council? Yes, the Royal Names Team encourages representatives from local bodies to reach out regarding memorialisation permissions.

When will the memorial be finished? The Committee will report its final recommendations in 2026, with construction timelines to follow.

Is the Committee part of the Royal Family? It is an independent body that advises both the Government and the Royal Household.

Can I suggest a legacy project? Yes, the Committee is looking for "legacy programme" ideas that reflect the Queen's values.

Do I need permission to name a street after the Queen? Yes, you must contact the Royal Names Team at the Cabinet Office for formal approval.

Who is the Chair of the Committee? The Rt Hon. Lord Janvrin GCB GCVO PC.

Are there memorial projects in Scotland, Wales, and NI? Yes, the Government is providing funding for memorial projects in all four nations.

Can I donate to the national memorial? Information regarding public funding or donations will be released closer to the implementation phase.

How was the design chosen? Through a multi-stage international competition; Foster + Partners was announced as the winner in 2025.

Is there 24/7 support available? For official committee business, support is office-based. For emotional support, the Samaritans are available 24/7.

DISCLAIMER: Please verify all phone numbers, email addresses, and service details on the official government or organisation websites before use. Numbers and contact information are subject to change without notice.