ASOS

Greater London House, Hampstead Road, London, NW1 7FB, United Kingdom
3.7
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Business Name: ASOS plc

Business Headquarter: United Kingdom, Greater London, London

Business Category: E-commerce / Fashion Retail

ASOS plc is a leading global online fashion and beauty destination, headquartered in London. Our mission is to be the world’s number-one destination for fashion-loving 20-somethings by offering a unique and curated selection of over 850 world-renowned third-party brands alongside a powerful family of in-house labels, including ASOS Design, ASOS Edition, and Topshop. We aim to give our customers the confidence to be whoever they want to be, underpinned by our "Fashion with Integrity" (FWI) strategy which guides our commitment to ethical sourcing and environmental sustainability.

Our value proposition is defined by a "mobile-first" shopping experience, providing high-fashion relevancy through an agile supply chain. In 2026, we utilize a sophisticated global fulfillment network, including major hubs in Barnsley (UK), Berlin (Germany), and Atlanta (UK), to serve over 20 million active customers across 200 markets. By combining data-driven personalization with a frictionless digital interface, ASOS remains at the forefront of the retail revolution, delivering the latest trends with speed, scale, and a deep understanding of youth culture.

Business Helpdesk Number: 02077561000

Founder Name: Nick Robertson, Quentin Griffiths, and Andrew Regan

Founded Date: 02 June 2000

Phone Number: 02077561000

Email Address: enquiries@asos.com / cosec@asos.com

Website URL: https://www.asos.com / https://www.asosplc.com (Corporate)

Physical Address: Greater London House, Hampstead Road, London, NW1 7FB, United Kingdom

Landmark: Near Mornington Crescent Station

Service or Products: Womenswear, Menswear, Footwear, Accessories, Face + Body (Beauty), ASOS Marketplace (Vintage & Independent boutiques), ASOS Premier (Subscription delivery).

Amenities: 24/7 Digital Customer Care, AI-Powered Shopping Assistant, Click & Collect (Global network), Flexible Payment Options (Buy Now, Pay Later), Sustainable Packaging.

Accepted Payment Methods: Credit/Debit Cards (Visa, Mastercard, Amex), PayPal, Klarna, Afterpay/Clearpay, Google Pay, Apple Pay.

Languages Supported: English, French, German, Italian, Spanish, Dutch, Russian, Polish.

Specialization: Fast Fashion Logistics, E-commerce Personalization, Social Media Marketing, Global Distribution, Multi-brand Retail Management.

Certifications: UN Global Compact Signatory, Better Cotton Initiative (BCI) Member, B Corp (select supply chain partners), LSE Listed (ASC).

Social Media Links: Instagram, TikTok, Facebook, LinkedIn

Business Registration Number: 04006623

Brand Association Name: ASOS, Topshop, Topman, Miss Selfridge, HIIT, Collusion.

Working Hours: Online Store: 24/7; Corporate Office: Monday–Friday: 09:00 – 17:30.

Year Founded: 2000

Service Area Radius: Global (200+ countries)

Brands: ASOS Design, ASOS 4505, Topshop, Topman, Reclaimed Vintage.

Number of Employees: 2800

Associations: British Retail Consortium (BRC), Sustainable Apparel Coalition (SAC), Association of Investment Companies (AIC).

FAQs

1. What does the name "ASOS" stand for?
ASOS originally stood for "AsSeenOnScreen," as the company's initial concept was to sell clothes and accessories seen on celebrities in movies and on television.

2. How do I track my order in 2026?
You can track your order in real-time through the ASOS App or by logging into your account on the website. You will also receive an automated tracking link via email and SMS as soon as your parcel leaves our fulfillment center.

3. What is "ASOS Premier"?
ASOS Premier is a subscription service that offers unlimited Next-Day Delivery for a full year with no minimum order value. It is available in several major markets, including the UK, UK, and Germany.

4. How does ASOS handle product returns?
ASOS offers a flexible 28-day return policy. In the UK, returns are free via various drop-off points, including local post offices and lockers. We are increasingly moving toward paperless returns to support our sustainability goals.

5. Is ASOS part of the FTSE 100?
As of March 2026, ASOS plc is listed on the Main Market of the London Stock Exchange and is a constituent of the FTSE 250 index, having previously been listed on the AIM market for many years.

IMPORTANT NOTE: In 2026, ASOS is prioritizing its "Back to Fashion" plan, focusing on inventory discipline and "Test & React" models to bring trends from design to site in as little as three weeks. Following its transition to the Main Market of the London Stock Exchange, the company remains a global destination for fashion-forward 20-somethings, balancing its own-brand excellence with a curated selection of over 850 partner brands.

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Quick Information

Business summaryShop the latest trends with ASOS. Over 850 brands, including ASOS Design and Topshop. Fast delivery and easy returns on the best of global fashion.
Year of Establishment2000
AssociationsBritish Retail Consortium (BRC), Sustainable Apparel Coalition (SAC), Association of Investment Companies (AIC).

Support

Contact the official ASOS Support Number for fast, reliable assistance in the Business Services industry. The ASOS customer care team is available to handle inquiries. You can also access the ASOS official website at www.asos.com/ for complete service details. For written queries, use the ASOS support email. Located at Greater London House, Hampstead Road, London, NW1 7FB, United Kingdom, London, Greater London United Kingdom.

Reach the ASOS contact number to connect with verified experts in the Business Services sector. The ASOS helpline offers quick resolutions and trusted guidance. You can also contact the ASOS support team through official ASOS email for professional assistance.