Crest Nicholson Holdings

500 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey, KT15 2HJ, United Kingdom , London, Greater London
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Business Name: Crest Nicholson Holdings plc

Business Headquarter: United Kingdom, Surrey, Addlestone

Business Category: Residential Property Development & Housebuilding

Crest Nicholson Holdings plc (LSE: CRST) is a leading British housebuilder with over 60 years of heritage in creating vibrant, sustainable communities. Founded in 1963, the company specializes in the "mid-premium" segment of the UK housing market, focusing primarily on the Southern half of England and the Midlands. Our mission is to build a better way to live by delivering high-quality, energy-efficient homes that embrace modern design while protecting the natural environment.

Our value proposition is centered on "placemaking"—a disciplined approach to land acquisition and design that ensures every development includes integrated green spaces, social infrastructure, and sustainable transport links. In 2026, Crest Nicholson has set a benchmark for environmental responsibility, with all new house types achieving a minimum EPC B rating and many featuring air-source heat pumps and solar PV as standard. By combining traditional craftsmanship with digital innovation through our bespoke customer buying portals, we provide a premium, transparent experience for homeowners while delivering long-term value for our shareholders through a high-margin, capital-light partnership model.

Business Helpdesk Number: 0808 168 6169 (Customer Service) / 01932 580555 (Head Office)

Founder Name: Bryan Skinner (Founder, 1963); Martyn Clark (Current CEO)

Founded Date: 1963 (Incorporated as PLC: January 23, 2009)

Phone Number: 01932 580555

Email Address: info@crestnicholson.com / enquiries@crestnicholson.com

Website URL: https://www.crestnicholson.com

Physical Address: 500 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey, KT15 2HJ, United Kingdom

Landmark: Near Bourne Business Park / Addlestone Train Station

Service or Products: New Build Residential Properties, Single-Family Homes, Townhouses and Apartments, Strategic Land Development, "Part Exchange" Buying Schemes, Sustainable Placemaking.

Amenities: Online Customer Sales Portals, Redesigned "Mid-Premium" Sales Suites, Sustainable Community Hubs, Electric Vehicle (EV) Charging Points at developments.

Accepted Payment Methods: Mortgage Finance, Cash, Part-Exchange (Property Swap), Bank Transfer, Government-backed Buying Schemes (where applicable).

Languages Supported: English.

Specialization: Mid-Premium Residential Development, Sustainable Urban Regeneration, High-Performance Insulation & Energy Efficiency, Strategic Land Planning.

Certifications: NHBC (National House Building Council) Standard, LSE Listed, NextGeneration Sustainability Gold Award, ISO 14001 (Environmental Management).

Social Media Links: LinkedIn, Instagram, Facebook, Twitter/X

Business Registration Number: 06800600

Brand Association Name: Crest Nicholson, Crest Nicholson Regeneration, The Sofa Delivery Company (Logistics Partner).

Working Hours: Monday–Friday: 09:00 – 17:30 (Corporate); Showrooms typically: 10:00 – 17:00 Daily.

Year Founded: 1963

Service Area Radius: Regional (South of England, Midlands, South West)

Brands: Crest Nicholson.

Number of Employees: ~680

Associations: House Builders Federation (HBF), Association of Investment Companies (AIC), NextGeneration Benchmark.

FAQs

1. What is the "Part Exchange" scheme?
The Part Exchange scheme allows you to reserve a new Crest Nicholson home while we act as a guaranteed cash buyer for your existing property. This eliminates the stress of property chains and estate agent fees, ensuring a smooth transition into your new home.

2. How does Crest Nicholson support environmental sustainability?
As of 2026, we prioritize biodiversity net gain and energy efficiency. Most of our new homes feature high-performance insulation, solar panels, and EV charging points as standard, with an increasing number of sites utilizing air-source heat pumps.

3. What does "mid-premium" positioning mean for buyers?
It represents a commitment to higher specifications in design and materials. Our mid-premium homes feature elevated architecture, premium kitchen and bathroom brands, and more thoughtful community layouts compared to standard volume housebuilders.

4. Can I personalize my home before I move in?
Yes. Through our online customer portal, buyers can choose from a curated range of upgrades—including tiling, flooring, and kitchen finishes—to personalize their home during the early stages of construction.

5. How do I report a maintenance issue after moving in?
Every Crest Nicholson homeowner has access to a dedicated Customer Service team. You can report issues or make warranty claims directly via our website’s "Contact Customer Services" form or by calling 0808 168 6169.

IMPORTANT NOTE: Following the appointment of Martyn Clark as CEO in mid-2024, Crest Nicholson has successfully executed its "Project Elevate" strategy through 2025 and early 2026. This initiative has sharpened the company's focus on the "mid-premium" residential segment, specifically targeting energy-efficient, high-specification homes in the South of England and the Midlands.

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Business summaryCrest Nicholson is a leading UK developer of mid-premium new homes. Explore our energy-efficient developments and sustainable placemaking across England.
Year of Establishment1963
AssociationsHouse Builders Federation (HBF), Association of Investment Companies (AIC), NextGeneration Benchmark.

Support

Contact the official Crest Nicholson Holdings Support Number for fast, reliable assistance in the Business Services industry. The Crest Nicholson Holdings customer care team is available to handle inquiries. You can also access the Crest Nicholson Holdings official website at www.crestnicholson.com for complete service details. For written queries, use the Crest Nicholson Holdings support email. Located at 500 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey, KT15 2HJ, United Kingdom, London, Greater London United Kingdom.

Reach the Crest Nicholson Holdings contact number to connect with verified experts in the Business Services sector. The Crest Nicholson Holdings helpline offers quick resolutions and trusted guidance. You can also contact the Crest Nicholson Holdings support team through official Crest Nicholson Holdings email for professional assistance.