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Deliveroo plc | London

Deliveroo Plc

The River Building, Level 1, Cannon Bridge House, 1 Cousin Lane, London, EC4R 3TE, United Kingdom , Greater London
4.2
219 Reviews
Today: Open now | Tomorrow (Saturday): 10:00 - 19:00
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More About Business

Business Name: Deliveroo plc

Business Headquarter: United Kingdom, London

Deliveroo plc is a hyper-local three-sided marketplace that connects local consumers, riders, and merchants (restaurants, grocery stores, and retailers). Founded in London in 2013, Deliveroo's mission is to transform the way people shop and eat by bringing the neighborhood to their door. The company leverages a world-class proprietary technology platform and a global logistics network to provide a seamless end-to-end experience, from in-app discovery to reliable, rapid delivery. Deliveroo works with over 176,000 restaurant and grocery partners and 150,000 riders globally. Its value proposition centers on offering the best selection of food and goods, competitive pricing, and high-frequency loyalty through its "Deliveroo Plus" subscription service. By investing heavily in AI and machine learning, Deliveroo optimizes delivery times and operational efficiency, maintaining its position as a leader in the global local commerce sector.

Business Helpdesk Number: +44 (0) 203 699 9977 (Support Line)

Founder Name: William Shu (Co-Founder & CEO)

Founded Date: February 2013

Phone Number: +44 (0) 203 322 3444 (General Inquiries)

Email Address: [email protected]

Website URL: https://www.deliveroo.co.uk

Physical Address: The River Building, Level 1, Cannon Bridge House, 1 Cousin Lane, London, EC4R 3TE, United Kingdom

Landmark: Near Cannon Street Station

Service or Products: On-demand food delivery, Grocery delivery, "Deliveroo for Work" (corporate catering), "Deliveroo Editions" (delivery-only kitchens), and "Deliveroo Plus" (subscription service).

Amenities: Real-time order tracking, 24/7 Customer Support, contactless delivery, scheduled orders, and gift cards.

Accepted Payment Methods: Credit/Debit Cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay. (Note: Cash is not accepted for security reasons).

Languages Supported: English

Specialization: Hyperlocal Logistics, E-commerce, Food-Tech, AI-driven Route Optimization, and Subscription Services.

Certifications: ISO 27001 (Information Security Management), Data Protection Act Compliant.

Social Media Links: LinkedIn, Twitter/X, Facebook, Instagram

Business Registration Number: 13227665

Brand Association Name: Deliveroo, Deliveroo Hop, Deliveroo Editions

Working Hours: 24/7 (Operations vary by local restaurant opening times; Customer Support is available daily from 8 AM – Midnight).

Corporate Details

Year Founded: 2013

Service Area Radius: N/A (Operates nationwide across 100+ UK towns and cities)

Brands: Deliveroo, Deliveroo Plus, Deliveroo Editions

Number of Employees: 3,800+ (Corporate) | 150,000+ (Global Rider Network)

Associations: TechUK, British Retail Consortium (BRC), CBI (Confederation of British Industry).

FAQ

How do I check if Deliveroo delivers to my area?
Enter your postcode on the homepage or in the app to see all available restaurants and stores in your specific neighborhood.

Does Deliveroo accept cash payments?
No, Deliveroo is a cashless platform to ensure a safer working environment for riders and a more secure experience for customers.

What is "Deliveroo Plus"?
It is a subscription service that offers members free delivery on eligible orders and exclusive discounts for a monthly or annual fee.

Can I schedule an order in advance?
Yes, you can schedule a delivery for up to 24 hours in advance by selecting the "Schedule" option at checkout.

How do I track my order?
Once your order is accepted, you can use the live map in the Deliveroo app to track your rider’s progress from the restaurant to your door.

Social Media

Quick Information

Business summaryOrder your favorite food and groceries online with Deliveroo. Fast delivery from top-rated local restaurants and stores straight to your door.
Year of Establishment2013
AssociationsTechUK, British Retail Consortium (BRC), CBI (Confederation of British Industry).

Support

Contact the official Deliveroo plc Support Number for fast, reliable assistance in the Business Services industry. The Deliveroo plc customer care team is available to handle inquiries. You can also access the Deliveroo plc official website at www.deliveroo.co.uk for complete service details. For written queries, use the Deliveroo plc support email. Located at The River Building, Level 1, Cannon Bridge House, 1 Cousin Lane, London, EC4R 3TE, United Kingdom, London, Greater London United Kingdom.

Reach the Deliveroo plc contact number to connect with verified experts in the Business Services sector. The Deliveroo plc helpline offers quick resolutions and trusted guidance. You can also contact the Deliveroo plc support team through official Deliveroo plc email for professional assistance.