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Dunelm Group plc

Dunelm Group Plc

Watermead Business Park, Syston, Leicester, LE7 1AD, United Kingdom , London, Greater London
4.4
263 Reviews
Today: Open now | Tomorrow (Saturday): 10:00 - 19:00
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Business Name: Dunelm Group plc

Dunelm Group plc is the UK’s largest homewares retailer, offering a vast range of products including bedding, curtains, furniture, kitchenware, and lighting. Founded in 1979 as a market stall in Leicester by Bill and Jean Adderley, the company has grown into a FTSE 250 market leader with 200 stores across the UK and Ireland. Dunelm’s mission is to help everyone create a home they love by providing a "product mastery" approach—offering approximately 85,000 products that balance style, quality, and affordability. The company’s value proposition is rooted in its multi-channel strategy, combining large out-of-town superstores with a high-growth e-commerce platform and specialized services like "Made to Measure" curtains and blinds. With its own manufacturing center in Leicester and a commitment to circularity through its "Good & Circular" sustainability program, Dunelm continues to evolve as a digital-first retailer while maintaining its heritage of value and customer service.

Business Helpdesk Number: 03451656565

Founder Name: Bill Adderley and Jean Adderley

Founded Date: 1979

Phone Number: 01162644400

Email Address: [email protected]

Website URL: https://www.dunelm.com

Physical Address: Watermead Business Park, Syston, Leicester, LE7 1AD, United Kingdom

Landmark: Near Watermead Country Park

Service or Products: Bedding, Curtains and Blinds, Furniture, Kitchenware, Lighting, Rugs, and Made-to-Measure services.

Amenities: Pausa Coffee Shops (in-store), Click & Collect, Furniture Delivery, Online Tracking, and "Dunelm Family" Loyalty Program.

Accepted Payment Methods: Cash, Credit/Debit Cards, PayPal, Apple Pay, Klarna (for online orders).

Languages Supported: English

Specialization: Soft Furnishings, Home Decor, Sustainable Homewares, and Custom Window Treatments.

Certifications: FTSE 250 Index Member, Science Based Targets initiative (SBTi) validated.

Social Media Links: LinkedIn, Twitter, Instagram, Facebook

Business Registration Number: 04708277

Brand Association Name: Dunelm, Dunelm Mill (Legacy)

Working Hours: Monday-Friday: 09:00 – 20:00; Saturday: 09:00 – 18:00; Sunday: 10:30 – 16:30 (Store hours vary)

Year Founded: 1979

Brands: Dunelm, Pausa, Home Focus (Ireland), Designers Guild

Number of Employees: 11862

Associations: British Retail Consortium (BRC), London Stock Exchange.

FAQ

What is Dunelm's "Made to Measure" service?
It is a bespoke service where customers can choose from thousands of fabrics to have curtains, blinds, and accessories custom-made at Dunelm’s own UK-based manufacturing facility.

How can I join the Dunelm Family loyalty program?
You can join for free via the website or mobile app to receive exclusive discounts, birthday treats, and entry into monthly prize draws.

Does Dunelm offer furniture delivery?
Yes, Dunelm offers home delivery for large furniture items. Many items are also available for "Click & Collect" within 3 hours at local stores.

Is Dunelm an eco-friendly brand?
Dunelm is committed to its "Good & Circular" strategy, aiming to reduce waste and carbon emissions. They offer a textile take-back scheme and focus on sustainable sourcing.

What is "Pausa"?
Pausa is Dunelm's in-store coffee shop brand, located in the majority of their superstores, offering a place for customers to eat and drink while they shop.

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Business summaryShop Dunelm for bedding, curtains, furniture, and more. Enjoy 85,000+ home products online or at 200 UK stores. Discover value, quality, and style today.
Year of Establishment1979
AssociationsBritish Retail Consortium (BRC), London Stock Exchange.

Support

Contact the official Dunelm Group plc Support Number for fast, reliable assistance in the Manufacturing Services industry. The Dunelm Group plc customer care team is available to handle inquiries. You can also access the Dunelm Group plc official website at www.dunelm.com for complete service details. For written queries, use the Dunelm Group plc support email. Located at Watermead Business Park, Syston, Leicester, LE7 1AD, United Kingdom, London, Greater London United Kingdom.

Reach the Dunelm Group plc contact number to connect with verified experts in the Manufacturing Services sector. The Dunelm Group plc helpline offers quick resolutions and trusted guidance. You can also contact the Dunelm Group plc support team through official Dunelm Group plc email for professional assistance.