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International Distribution Services plc

International Distribution Services Plc

185 Farringdon Road, London, EC1A 1AA, United Kingdom , Greater London
4.4
125 Reviews
Today: Open now | Tomorrow (Saturday): 10:00 - 19:00
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Business Name: International Distribution Services plc (Royal Mail)

Business Headquarter: London, England, United Kingdom

International Distribution Services plc (IDS) is the parent company of the world-renowned Royal Mail and the international logistics specialist, GLS Group. With a heritage dating back to 1516, Royal Mail is the designated Universal Service Provider in the United Kingdom, delivering to more than 32 million addresses across the country. Following its privatization in 2013 and subsequent restructuring, the company has focused on becoming a parcels-led business to support the booming e-commerce market. The group operates an extensive network of sorting offices, delivery hubs, and a vast fleet of electric vehicles, reinforcing its position as the UK’s primary delivery network.

The company's value proposition is centered on its "one-price-goes-anywhere" commitment and its transition toward a sustainable, digital-first future. Through its GLS brand, the group provides high-quality ground-based parcel services across Europe, North America, and Canada. Its mission is to connect people and businesses through innovative delivery solutions while maintaining the lowest carbon footprint per parcel in the UK. By integrating advanced automation at its North West and Midlands super-hubs, Royal Mail has significantly improved efficiency and tracking capabilities. As a vital part of British national infrastructure, IDS continues to adapt to changing consumer behaviors, offering convenient services like "Parcel Collect" and Sunday deliveries to ensure it remains the most trusted name in the global logistics and distribution landscape.

Business Helpdesk Number: 0345 774 0740

Founder Name: King Henry VIII (Historical) / Emma Gilthorpe (CEO)

Founded Date: 1516 (Heritage) / 2013 (Plc)

Phone Number: 44 20 7250 2888

Email Address: [email protected]

Website URL: https://www.royalmail.com

Physical Address: 185 Farringdon Road, London, EC1A 1AA, United Kingdom

Landmark: Near Mount Pleasant Mail Centre

Service or Products: First & Second Class Mail, Royal Mail Tracked 24/48, Special Delivery Guaranteed, International Shipping, Parcel Collect, and Redirection Services.

Amenities: Online Tracking, 24/7 Parcel Postboxes, Local Collect points, Mobile App Management, and Sustainable Delivery Fleet.

Accepted Payment Methods: Debit/Credit Cards (Visa, Mastercard, Amex), PayPal, Online Business Account (OBA), and Stamps.

Languages Supported: English and Welsh.

Specialization: Universal Postal Service, E-commerce Logistics, Secure Document Delivery, and Global Parcel Distribution.

Certifications: ISO 9001, ISO 14001, and Cyber Essentials Plus.

Social Media Links:

LinkedIn: linkedin.com/company/royal-mail

Business Registration Number: 08680755

Brand Association Name: Royal Mail Group

Working Hours: Monday-Friday: 08:00 – 18:00 (Delivery operates Mon-Sat)

Business Meta Description: Royal Mail is the UK's leading postal and parcel delivery service. We offer reliable tracking, doorstep collections, and international shipping to every UK address.

Business Meta Title: Royal Mail | Official UK Post & Parcel Delivery Services

Year Founded: 1516

Service Area Radius (miles): (National Coverage)

Brands: Royal Mail, Parcelforce Worldwide, GLS

Number of Employees: 130,000

Associations: Universal Postal Union (UPU), International Distributions Services (IDS)

Frequently Asked Questions

Are Royal Mail and the Post Office the same company?

No, they are separate businesses. Royal Mail is responsible for the collection and delivery of mail, while the Post Office provides retail services through its counter network.

What is the Universal Service Obligation (USO)?

The USO is a legal requirement that ensures Royal Mail delivers letters to every address in the UK at a uniform price, six days a week.

How can I track my Royal Mail parcel?

You can enter your 13-digit tracking reference number on the Royal Mail website or mobile app to see the real-time status of your delivery.

Does Royal Mail offer home collection?

Yes, through the "Parcel Collect" service, a postie can collect your parcel directly from your doorstep, which you can book via the website or app.

Is Royal Mail an environmentally friendly choice?

Yes, Royal Mail has the lowest carbon footprint per parcel in the UK delivery market, thanks to its "feet on the street" model and growing electric vehicle fleet.

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Quick Information

Business summaryRoyal Mail is the UK's leading delivery company. We deliver letters and parcels to every UK address, providing reliable tracking and doorstep collection.
Year of Establishment1516
AssociationsUniversal Postal Union (UPU), International Distributions Services (IDS)

Support

Contact the official International Distribution Services plc Support Number for fast, reliable assistance in the Business Services industry. The International Distribution Services plc customer care team is available to handle inquiries. You can also access the International Distribution Services plc official website at www.royalmail.com for complete service details. For written queries, use the International Distribution Services plc support email. Located at 185 Farringdon Road, London, EC1A 1AA, United Kingdom, London, Greater London United Kingdom.

Reach the International Distribution Services plc contact number to connect with verified experts in the Business Services sector. The International Distribution Services plc helpline offers quick resolutions and trusted guidance. You can also contact the International Distribution Services plc support team through official International Distribution Services plc email for professional assistance.