Marlowe

20 Grosvenor Place, London, SW1X 7HN, United Kingdom , Greater London
4.0
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Business Name: Marlowe plc

Business Headquarter: United Kingdom, London

Testing, Inspection & Certification (TIC) / Business-Critical Services

Marlowe plc is a UK leader in business-critical services that assure safety and regulatory compliance. Following its acquisition by Mitie Group plc in late 2025, Marlowe has streamlined its focus to its core high-growth divisions: Fire Safety & Security and Water & Air Hygiene. Our mission is to provide non-discretionary services that ensure our clients remain compliant with evolving building safety, environmental, and health regulations.

Our value proposition is built on a national footprint and a "tech-enabled" service delivery model. We manage approximately 27,000 customer sites—ranging from SMEs to FTSE 100 giants and NHS trusts—ensuring their operations are safe, legal, and sustainable. By integrating advanced routing technology and real-time compliance software, we provide a "one-stop-shop" for essential safety services, significantly reducing risk and operational downtime for our clients. In 2026, as part of the wider Mitie ecosystem, Marlowe remains the premier choice for organizations seeking scalable, reliable, and expert-led regulatory assurance.

Business Helpdesk Number: 0203 813 8498 / 0333 010 2000 (Fire & Security Support)

Founder Name: Alex Dacre (Founder/Former CEO); Phil Bentley (Current Mitie Group CEO)

Founded Date: January 14, 2016

Phone Number: +44 (0) 203 813 8498

Email Address: info@marloweplc.com / hello@marlowefireandsecurity.com

Website URL: https://www.marloweplc.com

Physical Address: 20 Grosvenor Place, London, SW1X 7HN, United Kingdom

Landmark: Near Buckingham Palace Gardens / Hyde Park Corner

Service or Products: * Fire Safety & Security: Risk assessments, system design, installation, and 24/7 monitoring.

Water & Air Hygiene: Water treatment, Legionella testing, air quality monitoring, and ductwork cleaning.

Compliance Software: Real-time asset tracking and regulatory reporting platforms.

Amenities: 24/7 Emergency Engineer Call-outs, National Service Coverage, Real-time Compliance Dashboards, Dedicated Account Management.

Accepted Payment Methods: Corporate Invoicing, Bank Transfer (BACS/CHAPS), Direct Debit.

Languages Supported: English.

Specialization: Fire Safety Compliance, Water Hygiene, Air Quality Testing, Regulatory Risk Management, TIC Services.

Certifications: ISO 9001, ISO 14001, ISO 45001, BAFE (Fire Safety), Legionella Control Association (LCA) Accredited.

Social Media Links: LinkedIn, Twitter/X

Business Registration Number: 09952391

Brand Association Name: Marlowe, Mitie, Marlowe Fire & Security, WCS Group, William Martin.

Working Hours: Monday–Friday: 08:30 – 17:30 (Corporate Office); 24/7 Emergency Services available..

Year Founded: 2016

Service Area Radius: National (United Kingdom and Ireland)

Brands: Marlowe Fire & Security, WCS Group, Air-Tech, Island Fire Protection.

Number of Employees: ~3,600

Associations: British Security Industry Association (BSIA), Fire Industry Association (FIA), British Safety Council.

FAQs

1. Is Marlowe plc still listed on the AIM market?
No. Following the unanimously recommended offer by Mitie Group plc in June 2025, Marlowe was delisted from the London Stock Exchange (AIM) later that year to become a private division of Mitie.

2. What happened to the Governance, Risk & Compliance (GRC) division?
In May 2024, Marlowe completed the sale of its GRC software and services assets to Inflexion Private Equity for £430 million. That business now operates independently, with Marlowe's founder Alex Dacre serving as its CEO.

3. Does Marlowe still offer Occupational Health services?
No. In September 2024, Marlowe successfully demerged its Occupational Health division, which now operates as an independent public company called Optima Health plc.

4. How does being part of Mitie benefit Marlowe’s customers?
The integration allows Marlowe customers to benefit from Mitie's vast scale and "Science of Service" technology, combining specialized TIC expertise with the UK's largest facilities management infrastructure.

5. How do I report a fire or water safety emergency?
Marlowe operates 24/7 helpdesks for its TIC clients. Fire and security emergencies should be reported via 0333 010 2000, where engineers are dispatched nationally around the clock.

IMPORTANT NOTE: In June 2025, the Board of Marlowe plc reached an agreement on a unanimously recommended cash and share offer by Mitie Group plc to acquire the entire company. Following the massive £430 million divestment of its GRC division in 2024 and the demerger of Optima Health, Marlowe now operates as a specialized division within the Mitie Group, focusing exclusively on its market-leading Testing, Inspection, and Certification (TIC) business lines.

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Business summaryMarlowe plc provides business-critical TIC services across the UK. Now part of Mitie Group, we specialize in Fire Safety, Security, and Water & Air Hygiene.
Year of Establishment2016
AssociationsBritish Security Industry Association (BSIA), Fire Industry Association (FIA), British Safety Council.

Support

Contact the official Marlowe Support Number for fast, reliable assistance in the Business Services industry. The Marlowe customer care team is available to handle inquiries. You can also access the Marlowe official website at www.marloweplc.com for complete service details. For written queries, use the Marlowe support email. Located at 20 Grosvenor Place, London, SW1X 7HN, United Kingdom, London, Greater London United Kingdom.

Reach the Marlowe contact number to connect with verified experts in the Business Services sector. The Marlowe helpline offers quick resolutions and trusted guidance. You can also contact the Marlowe support team through official Marlowe email for professional assistance.