Mitchells & Butlers

27 Fleet Street, Birmingham, B3 1JP, United Kingdom , London, Greater London
3.7
193 Reviews
Today: Closed now (10:00 AM - 07:00 PM) | Tomorrow: 10:00 AM - 07:00 PM
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Business Name: Mitchells & Butlers plc

Mitchells & Butlers plc is the leading operator of managed restaurants and pubs in the United Kingdom. With a heritage stretching back to 1898, the company has evolved from a traditional brewing powerhouse into a modern hospitality giant, serving approximately 130 million customers annually. Operating over 1,700 sites across the UK and Germany, Mitchells & Butlers maintains a diverse portfolio of iconic brands, ranging from casual family dining to premium city-center bars.

Our mission is to provide an outstanding dining and drinking experience by "Serving with Pride." We focus on innovation and quality service, ensuring that every guest experience is memorable. The company’s value proposition lies in its ability to offer high-quality food and drink at excellent value across a variety of formats. Whether it’s a celebratory meal at Miller & Carter, a family breakfast at Toby Carvery, or a social gathering at All Bar One, our brands are designed to sit at the heart of their communities. Sustainability is also a core focus, with significant investments in energy-efficient operations and responsible sourcing. With a dedicated team of over 50,000 employees, Mitchells & Butlers continues to lead the UK hospitality industry through a commitment to operational excellence and customer-centric growth.

Business Helpdesk Number: +44 (0)121 498 4000

Founder Name: Henry Mitchell and William Butler

Founded Date: 1898

Phone Number: +44 (0)121 498 4817 (General Enquiries)

Email Address: contactus@mbplc.com

Website URL: https://www.mbplc.com

Physical Address: 27 Fleet Street, Birmingham, B3 1JP, United Kingdom

Landmark: Near Birmingham City Centre / Snow Hill Station

Service or Products: Casual Dining, Premium Pubs, Carvery, Specialty Steakhouses, Bars, and Bed & Breakfast Accommodation (Innkeeper's Collection).

Amenities: Free Wi-Fi (across most brands), Wheelchair Access, Family-friendly facilities, Outdoor Seating, Gift Cards, and Online Booking.

Accepted Payment Methods: Cash, Credit/Debit Cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, and M&B Brand Gift Cards.

Languages Supported: English, German (for ALEX locations).

Specialization: Large-scale managed hospitality operations, multi-brand restaurant management, and sustainable food sourcing.

Certifications: FTSE 250 Index Member, ISO 14001 (Environmental), SSAIB Security Systems Certification.

Social Media Links:

LinkedIn: https://www.linkedin.com/company/mitchells-&-butlers/

Business Registration Number: 04551498 (Registered in England and Wales)

Brand Association Name: M&B, Mitchells & Butlers

Working Hours: Retail Support Centre: Monday–Friday: 9:00 AM – 5:30 PM (Individual pub hours vary by location).

Year Founded: 1898

Service Area Radius: National (UK-wide coverage)

Brands: All Bar One, Miller & Carter, Toby Carvery, Harvester, Browns, Nicholson’s, O’Neill’s, Ember Inns, Vintage Inns, Sizzling Pubs, Stonehouse Pizza & Carvery, Castle, Premium Country Pubs, Innkeeper’s Collection.

Number of Employees: ~50,000+

Associations: British Beer & Pub Association (BBPA), UKHospitality, FTSE 250.

FAQ

1. Which brands are owned by Mitchells & Butlers?
We own a wide range of popular brands including Toby Carvery, Miller & Carter, Harvester, All Bar One, Browns, and O’Neill’s.

2. Can I use Mitchells & Butlers gift cards at any of your locations?
Yes, "The Dining Out" gift card can be used across most of our 1,700+ locations, regardless of the specific brand.

3. Does Mitchells & Butlers offer accommodation?
Yes, we operate the Innkeeper’s Collection, which provides comfortable and affordable hotel rooms located within or adjacent to our pubs.

4. How can I find nutritional or allergen information for your menus?
Detailed nutritional and allergen information is available on the official website for each individual brand (e.g., Harvester.co.uk).

5. Is Mitchells & Butlers a sustainable business?
We are committed to a net-zero future, focusing on reducing food waste, increasing energy efficiency in our kitchens, and sourcing 100% of our power from renewable sources.

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Quick Information

Business summaryMitchells & Butlers operates 1,700+ pubs and restaurants in the UK, including All Bar One, Toby Carvery, and Miller & Carter. Serving quality since 1898.
Year of Establishment1898
AssociationsBritish Beer & Pub Association (BBPA), UKHospitality, FTSE 250.

Support

Contact the official Mitchells & Butlers Support Number for fast, reliable assistance in the Business Services industry. The Mitchells & Butlers customer care team is available to handle inquiries. You can also access the Mitchells & Butlers official website at www.mbplc.com/ for complete service details. For written queries, use the Mitchells & Butlers support email. Located at 27 Fleet Street, Birmingham, B3 1JP, United Kingdom, London, Greater London United Kingdom.

Reach the Mitchells & Butlers contact number to connect with verified experts in the Business Services sector. The Mitchells & Butlers helpline offers quick resolutions and trusted guidance. You can also contact the Mitchells & Butlers support team through official Mitchells & Butlers email for professional assistance.