National Grid Plc

1-3 Strand , London, Greater London, United Kingdom
3.6
318 Reviews
Today: Closed now (10:00 AM - 07:00 PM) | Tomorrow: 10:00 AM - 07:00 PM
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Business Listing: National Grid plc

Business Name: National Grid plc

Business Description: National Grid plc is a British multinational electricity and gas utility company that sits at the heart of Britain’s energy system. Our mission is to be the leading engine of the energy transition, connecting people to the energy they use while moving toward a clean, fair, and affordable energy future. We own and operate the high-voltage electricity transmission network in England and Wales and own the electricity distribution networks (formerly Western Power Distribution) across the Midlands, South West, and South Wales.

Our value proposition lies in maintaining a safe and reliable network while investing billions into "The Great Grid Upgrade"—the largest overhaul of the grid in generations—to integrate renewable energy sources. By focusing on innovation and infrastructure, we ensure that power reaches nearly 8 million customers daily while aiming for net-zero emissions by 2050.

Frequently Asked Questions

Does National Grid supply my home electricity bill?
No, we own the pipes and wires. Your bill comes from a supplier like British Gas or Octopus Energy.

How do I report a power cut?
If you are in our distribution area (Midlands, South West, Wales), call 105 or 0800 6783 105.

What is "The Great Grid Upgrade"?
It is our major project to build new infrastructure to carry clean energy from where it is generated to where it is needed.

Is National Grid a public body?
No, it is a private public limited company (plc) listed on the London Stock Exchange.

What is the Priority Services Register?
A free service for customers who may need extra support during a power cut due to medical or personal circumstances.

Business Helpdesk Number: 0800 096 3080 (General Enquiries) / 105 (Power Cut/Emergency)

Business Logo: National Grid Official Logo

Founder Name: Formed via the privatisation of the Central Electricity Generating Board (CEGB). Current CEO: Zoë Yujnovich (Effective Nov 2025).

Founded Date: April 1, 1990

Phone Number: 020 7004 3000 (Head Office)

Email Address: nged.info@nationalgrid.co.uk

Website URL: https://www.nationalgrid.com

Physical Address: 1-3 Strand, London, 00000, United Kingdom

Landmark: Near Charing Cross Station / Trafalgar Square

Google Maps Location: [invalid URL removed]

Service or Products: Electricity Transmission, Electricity Distribution, Interconnectors (Viking Link), EV Charging Infrastructure, and Smart Grid Solutions.

Amenities: 24/7 Emergency Support, Priority Services Register, Online Power Track Map, EV Grid Connection Support.

Accepted Payment Methods: BACS/Bank Transfer, Direct Debit, Credit/Debit Cards (for connection services), Cheque.

Languages Supported: English (Primary), Welsh, and support for 100+ languages via InterpreterNow.

Specialization: High-voltage Engineering, Grid Stability, Renewable Integration, and Decarbonization Strategy.

Certifications: ISO 14001 (Environmental), ISO 9001 (Quality), RNID Louder than Words.

Social Media Links:

LinkedIn: linkedin.com/company/national-grid

Twitter/X: @nationalgriduk

Instagram: @nationalgrid

Business Registration Number: 04031152

Brand Association Name: National Grid, National Grid Electricity Distribution

Working Hours: Monday–Friday: 08:00 – 17:00 (Office); 24/7 (Emergencies and System Operation)

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Quick Information

Business summaryNational Grid is the heart of the UK's energy system. We manage the networks that deliver electricity safely and reliably to millions of homes and businesses.
Year of Establishment1990
BrandsNational Grid, National Grid Renewables, National Grid Ventures.
AssociationsFTSE 100, Energy UK, UN Global Compact, CBI (Confederation of British Industry).

Support

Contact the official National Grid plc Support Number for fast, reliable assistance in the Business Services industry. The National Grid plc customer care team is available to handle inquiries. You can also access the National Grid plc official website at www.nationalgrid.com/ for complete service details. For written queries, use the National Grid plc support email. Located at 1-3 Strand, London, Greater London United Kingdom.

Reach the National Grid plc contact number to connect with verified experts in the Business Services sector. The National Grid plc helpline offers quick resolutions and trusted guidance. You can also contact the National Grid plc support team through official National Grid plc email for professional assistance.