NatWest Group Plc

Gogarburn, PO Box 1000, Edinburgh, EH12 1HQ, United Kingdom , London, Greater London
4.5
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Business Listing NatWest Group plc

Business Name: NatWest Group plc

Business Headquarter: Edinburgh, Scotland, United Kingdom

Business Category: Banking and Financial Services

Business Helpdesk Number: +44 (0) 131 556 8555 (General Enquiries) / 03457 888 444 (Personal Banking UK)

Business Logo: NatWest Group Logo

Founder Name: Formed via the merger of National Provincial Bank and Westminster Bank (Current CEO: Paul Thwaite)

Founded Date: 1968 (as National Westminster Bank); roots dating back to 1650 (Smith's Bank)

Phone Number: +44 (0) 131 556 8555

Email Address: investor.relations@natwest.com (For corporate inquiries)

Website URL: https://www.natwestgroup.com

Physical Address: Gogarburn, PO Box 1000, Edinburgh, EH12 1HQ, United Kingdom

Landmark: Near Edinburgh Airport

Google Maps Location: 55.9422° N, 3.3283° W

Business Description

NatWest Group is a relationship-led banking institution serving over 19 million customers across the UK and Ireland. As one of the "Big Four" clearing banks, its mission is to champion potential, helping people, families, and businesses to thrive. By providing a comprehensive suite of retail, commercial, and private banking services, NatWest Group plays a systemic role in the UK economy.

The Group operates through several well-known brands, including NatWest, Royal Bank of Scotland, Ulster Bank, and Coutts. Their value proposition centers on digital innovation—boasting one of the highest-rated banking apps in the UK—balanced with a commitment to climate-conscious financing and supporting local enterprises.

Frequently Asked Questions

What brands are part of NatWest Group?
The group includes NatWest, Royal Bank of Scotland, Ulster Bank, Coutts, Lombard, and FreeAgent.

How do I report a lost or stolen card?
Customers can freeze cards instantly via the mobile app or call the 24/7 emergency support line at 0370 600 0459.

Is NatWest Group committed to sustainability?
Yes, the group aims to be a leading bank in the UK & Ireland helping to address the climate challenge.

Does the bank offer international services?
Yes, through its commercial and private banking arms (like Coutts), it handles international trade, FX, and global wealth management.

Are deposits protected?
Yes, eligible deposits are protected up to £85,000 by the Financial Services Compensation Scheme (FSCS).

Operations & Services

Service or Products: Personal Banking (Current/Savings Accounts), Mortgages, Business Loans, Wealth Management, Private Banking, Insurance, and Investment Services.

Amenities: Digital Banking App, In-branch Video Banking, 24/7 Web Chat (Cora), Accessible Banking facilities, and Business Hubs.

Accepted Payment Methods: Debit/Credit Cards (Visa/Mastercard), BACS, CHAPS, Faster Payments, Apple Pay, Google Pay.

Languages Supported: English, Welsh (dedicated lines available), and translation services for in-branch appointments.

Specialization: SME Lending, Sustainable Finance, UK Mortgages, and Digital Retail Banking.

Certifications: Regulated by the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA).

Additional Information

Social Media Links:

X (Twitter)

Instagram

Business Registration Number: SC45551

Brand Association Name: NatWest, RBS, Coutts, Holt’s, Isle of Man Bank, Lombard, Ulster Bank.

Working Hours: * Corporate HQ: Monday–Friday: 9 AM – 5 PM

Branches: Typically Monday–Friday: 9:30 AM – 4:30 PM (Varies by location)

Social Media

Quick Information

Business summaryOfficial profile for NatWest Group plc. Leading UK bank providing personal, commercial, and private banking services through brands like NatWest, RBS, and Coutt
Year of Establishment1968
BrandsNatWest, Royal Bank of Scotland (RBS), Ulster Bank, Coutts, Child & Co, Drummonds, Holt’s, Isle of Man Bank, Lombard, FreeAgent.
AssociationsFinancial Conduct Authority (FCA), Prudential Regulation Authority (PRA), UK Finance, Financial Ombudsman Service, Better Business Act (Supporter), UN Principles for Responsible Banking.

Support

Contact the official NatWest Group plc Support Number for fast, reliable assistance in the Business Services industry. The NatWest Group plc customer care team is available to handle inquiries. You can also access the NatWest Group plc official website at www.natwestgroup.com for complete service details. For written queries, use the NatWest Group plc support email. Located at Gogarburn, PO Box 1000, Edinburgh, EH12 1HQ, United Kingdom, London, Greater London United Kingdom.

Reach the NatWest Group plc contact number to connect with verified experts in the Business Services sector. The NatWest Group plc helpline offers quick resolutions and trusted guidance. You can also contact the NatWest Group plc support team through official NatWest Group plc email for professional assistance.