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Ocado Group plc

Ocado Group Plc

Buildings One & Two, Trident Place, Mosquito Way, Hatfield, Hertfordshire, United Kingdom, AL10 9UL , London, Greater London
4.1
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Today: Open now | Tomorrow (Saturday): 10:00 - 19:00
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Business Name: Ocado Group plc

Ocado Group plc is a British technology-led software and robotics platform business. While widely known for its joint venture, Ocado Retail (partnered with Marks & Spencer), the Group's primary focus is the Ocado Smart Platform (OSP). This end-to-end solution provides some of the world's largest grocery retailers with high-density automated fulfillment centers, proprietary software, and logistics optimization. Their mission is to "change the way the world shops for good" by automating the complex "single-pick" grocery process. The Group’s value proposition lies in its cutting-edge robotics (using swarms of bots on a grid) and AI-driven supply chain forecasting, which significantly reduces food waste and increases operational efficiency. By licensing its technology globally to partners like Kroger, Coles, and Casino, Ocado Group has transitioned from a UK grocer into a global technology powerhouse.

Business Helpdesk Number: 441707227800

Founder Name: Jonathan Faiman, Jason Gissing, and Tim Steiner

Founded Date: 2000-01-01

Phone Number: 441707227800

Email Address: [email protected]

Website URL: https://www.ocadogroup.com

Physical Address: Buildings One & Two, Trident Place, Mosquito Way, Hatfield, Hertfordshire, United Kingdom, AL10 9UL

Landmark: Near Hatfield Business Park

Service or Products: Ocado Smart Platform (OSP), Warehouse Automation Robotics, Logistics Software, Online Grocery Solutions, and Ocado Intelligent Automation (OIA).

Amenities: Customer Fulfilment Centres (CFCs), 24/7 technical monitoring, specialized engineering support, and data-driven sustainability reporting.

Accepted Payment Methods: Bank Transfer, Corporate Billing, Debit/Credit Cards (for retail operations via Ocado.com).

Languages Supported: English, Spanish, Japanese, French, Polish.

Specialization: Robotics and Automation, Artificial Intelligence, Machine Learning, Cloud Software, and Supply Chain Optimization.

Certifications: ISO 27001 (Information Security), FTSE 100/250 Index Constituent.

Social Media Links: LinkedIn, Twitter/X, YouTube

Business Registration Number: 07098618

Brand Association Name: Ocado Smart Platform, Ocado Retail, M&S Food.

Working Hours: Monday-Friday: 09:00 – 18:00 (Engineering/Support operates 24/7)

FAQ

What is the difference between Ocado Group and Ocado.com?
Ocado Group is the parent technology company that builds software and robots. Ocado.com is the online supermarket (Ocado Retail), which is a 50/50 joint venture between Ocado Group and Marks & Spencer.

How do the Ocado robots work?
The robots operate on a "hive" grid, communicating via a 4G-based protocol to pick and move crates. They can fulfill a typical 50-item grocery order in minutes.

Where does Ocado Group operate?
While based in the UK, the Group has international partnerships and offices in the UK, Canada, Japan, Australia, and throughout Europe.

Is Ocado Group publicly traded?
Yes, it is listed on the London Stock Exchange under the ticker symbol OCDO.

How can I become a supplier?
Potential suppliers for the retail business should visit the dedicated supplyocado.com portal to submit their product range for review.

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Business summaryOcado Group is a global technology company providing end-to-end online grocery fulfillment solutions through robotics, AI, and the Ocado Smart Platform.
Year of Establishment2000
AssociationsBritish Retail Consortium (BRC), Royal Academy of Engineering.

Support

Contact the official Ocado Group plc Support Number for fast, reliable assistance in the Business Services industry. The Ocado Group plc customer care team is available to handle inquiries. You can also access the Ocado Group plc official website at www.ocadogroup.com for complete service details. For written queries, use the Ocado Group plc support email. Located at Buildings One & Two, Trident Place, Mosquito Way, Hatfield, Hertfordshire, United Kingdom, AL10 9UL, London, Greater London United Kingdom.

Reach the Ocado Group plc contact number to connect with verified experts in the Business Services sector. The Ocado Group plc helpline offers quick resolutions and trusted guidance. You can also contact the Ocado Group plc support team through official Ocado Group plc email for professional assistance.