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OSB Group plc | London

OSB Group Plc

OSB House, Quayside, Chatham Maritime, Chatham, Kent, ME4 4QZ, United Kingdom , London, Greater London
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Today: Open now | Tomorrow (Saturday): 10:00 - 19:00
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Business Name: OSB Group plc

OSB Group plc is a leading specialist mortgage lender and retail savings group, listed on the London Stock Exchange and a constituent of the FTSE 250 Index. The Group primarily serves underserved sub-segments of the mortgage market, providing tailored solutions for Buy-to-Let, complex residential, commercial, and development finance. Operating through a diverse family of award-winning brands—including Kent Reliance, Precise, InterBay, and Charter Savings Bank—OSB Group prides itself on a "common-sense" approach to lending, utilizing expert manual underwriting to help borrowers who may not fit the criteria of mainstream high-street banks. Its mission is to help customers, colleagues, and communities prosper by offering straightforward, competitive savings products and specialized lending expertise. With a heritage dating back to 1847 through the Kent Reliance brand, the Group leverages its robust, retail-funded balance sheet and a unique operating model—supported by its wholly-owned subsidiary OSB India—to deliver high-quality customer service and sustainable growth. The Group is committed to environmental and social responsibility, aiming for net-zero operational emissions by 2030 while maintaining a strong focus on financial literacy and community support.

Business Helpdesk Number: 01634848944

Founder Name: Andy Golding (Group CEO / Formed via OneSavings Bank evolution)

Founded Date: 01 February 2011 (Trading as OneSavings Bank)

Phone Number: 01634848944

Email Address: [email protected]

Website URL: https://www.osb.co.uk

Physical Address: OSB House, Quayside, Chatham Maritime, Chatham, Kent, ME4 4QZ, United Kingdom

Landmark: Near Chatham Maritime / Dockside Outlet Centre

Service or Products: Specialist Mortgages (Buy-to-Let, Residential, Commercial), Bridging Finance, Development Finance, Asset Finance, and Retail Savings Accounts (ISAs, Bonds).

Amenities: Online Banking Portals, Dedicated Broker Support, Specialized Underwriting Teams, and Investor Relations Services.

Accepted Payment Methods: Bank Transfer (BACS/CHAPS), Direct Debit, Standing Orders.

Languages Supported: English

Specialization: Specialist Mortgage Lending, SME Commercial Finance, and High-Yield Retail Savings.

Certifications: Authorised by the Prudential Regulation Authority (PRA), Regulated by the Financial Conduct Authority (FCA), ISO 27001 (Information Security).

Social Media Links: LinkedIn

Business Registration Number: 11976839

Brand Association Name: OneSavings Bank, Kent Reliance, Precise, InterBay, Charter Savings Bank.

Working Hours: Monday-Friday: 09:00 – 17:30

Business Meta Title: OSB Group plc | Specialist Mortgage Lending & Retail Savings

Business Meta Description: OSB Group plc is a leading UK specialist lender and savings bank. Discover our expert mortgage brands like Kent Reliance, Precise, and Charter Savings Bank.

Year Founded: 2011 (Modern corporate structure)

Brands: Kent Reliance, Precise, InterBay, Charter Savings Bank, Heritable Development Finance

Number of Employees: 2500

Associations: UK Finance, Association of Mortgage Intermediaries (AMI), Intermediary Mortgage Lenders Association (IMLA).

FAQ

What brands fall under the OSB Group?
The Group operates several specialist brands including Kent Reliance, Precise, InterBay, Heritable Development Finance, and Charter Savings Bank.

Does OSB Group offer high-street banking services?
While it has some physical branches (via Kent Reliance), OSB Group is a "specialist" bank, focusing on specific mortgage niches and retail savings rather than general high-street current accounts.

How do I contact the customer service for my savings account?
You should contact the specific brand your account is with (e.g., Charter Savings Bank or Kent Reliance) using the numeric support lines on their respective websites.

Is OSB Group a publicly traded company?
Yes, it is listed on the London Stock Exchange under the ticker symbol OSB and is part of the FTSE 250 Index.

What is the "OSB India" subsidiary?
OSB India is a wholly-owned subsidiary providing essential operational, IT, and customer service support to the Group’s UK lending and savings brands.

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Business summaryOSB Group plc is a leading UK specialist lender and savings bank. Discover our expert mortgage brands like Kent Reliance, Precise, and Charter Savings Bank.
Year of Establishment2011
AssociationsUK Finance, Association of Mortgage Intermediaries (AMI), Intermediary Mortgage Lenders Association (IMLA).

Support

Contact the official OSB Group plc Support Number for fast, reliable assistance in the Financial Services industry. The OSB Group plc customer care team is available to handle inquiries. You can also access the OSB Group plc official website at www.osb.co.uk for complete service details. For written queries, use the OSB Group plc support email. Located at OSB House, Quayside, Chatham Maritime, Chatham, Kent, ME4 4QZ, United Kingdom, London, Greater London United Kingdom.

Reach the OSB Group plc contact number to connect with verified experts in the Financial Services sector. The OSB Group plc helpline offers quick resolutions and trusted guidance. You can also contact the OSB Group plc support team through official OSB Group plc email for professional assistance.