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Pennon Group plc

Pennon Group Plc

Peninsula House, Rydon Lane, Exeter, Devon, EX2 7HR, United Kingdom , London, Greater London
3.8
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Business Name: Pennon Group plc

Pennon Group plc is one of the leading environmental infrastructure groups in the UK, primarily focused on the water and wastewater sector. Founded in 1989 during the privatization of the UK water industry, the company has grown through strategic acquisitions to serve a population of approximately 4.3 million people across the Great South West and parts of the South East. Its core operations are delivered through its main subsidiaries: South West Water (including Bournemouth Water), Bristol Water, and the recently acquired SES Water. Pennon’s mission is to "Bring water to life," supporting the people and places they love for generations to come. The company’s value proposition is built on high-quality environmental stewardship, operational excellence, and industry-leading customer service. Pennon is a pioneer in sustainable finance and is committed to reaching net-zero operational emissions by 2030. Through its innovative "WaterShare+" scheme, the group offers customers a unique opportunity to have a say in how the business is run and even own a stake in it, ensuring that regional prosperity and social responsibility remain at the heart of their operations.

Business Helpdesk Number: 01392446677

Founder Name: David Sproul (Executive Chair) / Created via Water Act 1989

Founded Date: 12 December 1989

Phone Number: 01392443020

Email Address: [email protected]

Website URL: https://www.pennon-group.co.uk

Physical Address: Peninsula House, Rydon Lane, Exeter, Devon, EX2 7HR, United Kingdom

Landmark: Near Middlemoor Police Headquarters

Service or Products: Clean Water Supply, Wastewater Treatment, Sewerage Services, Water Retail for Businesses, and Environmental Laboratory Services.

Amenities: 24/7 Emergency Support, Online Account Management, Priority Services Register, Water Efficiency Tools, and Community Funding.

Accepted Payment Methods: Direct Debit, Bank Transfer, Credit/Debit Cards, Cheque.

Languages Supported: English

Specialization: Water Resource Management, Wastewater Engineering, Environmental Infrastructure, and Sustainable Utility Services.

Certifications: ISO 14001 (Environmental), ISO 9001 (Quality), ISO 45001 (Health & Safety).

Social Media Links: LinkedIn, Twitter

Business Registration Number: 02366640

Brand Association Name: South West Water, Bristol Water, Bournemouth Water, SES Water

Working Hours: Monday-Friday: 09:00 – 18:00 (Corporate); 24/7 (Operations/Emergency)

Year Founded: 1989

Service Area Radius: (Leave blank)

Brands: South West Water, Bristol Water, Bournemouth Water, SES Water, Pennon Water Services

Number of Employees: 3910

Associations: Water UK, British Water, Exeter Chamber of Commerce.

FAQ

Which water companies are part of Pennon Group?
Pennon Group owns South West Water (which includes Bournemouth Water), Bristol Water, and SES Water, alongside Pennon Water Services for business customers.

How do I report a water leak or supply issue?
For operational emergencies, you should contact the specific subsidiary brand (e.g., South West Water) via their 24/7 numeric emergency lines found on your bill.

What is the "WaterShare+" scheme?
It is a unique initiative by Pennon that shares outperformance with customers, giving them the choice of a bill reduction or shares in Pennon Group plc.

Does Pennon Group offer support for vulnerable customers?
Yes, the group maintains a "Priority Services Register" and offers various social tariffs to help customers who may be struggling with their bills or have specific access needs.

What are Pennon’s environmental targets?
The company is committed to achieving net-zero operational carbon emissions by 2030 and significantly reducing storm overflow spills across its network.

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Business summaryPennon Group provides essential water and wastewater services across the UK via South West Water, Bristol Water, and SES Water. Committed to a sustainable futur
Year of Establishment1989
AssociationsWater UK, British Water, Exeter Chamber of Commerce.

Support

Contact the official Pennon Group plc Support Number for fast, reliable assistance in the Business Services industry. The Pennon Group plc customer care team is available to handle inquiries. You can also access the Pennon Group plc official website at www.pennon-group.co.uk for complete service details. For written queries, use the Pennon Group plc support email. Located at Peninsula House, Rydon Lane, Exeter, Devon, EX2 7HR, United Kingdom, London, Greater London United Kingdom.

Reach the Pennon Group plc contact number to connect with verified experts in the Business Services sector. The Pennon Group plc helpline offers quick resolutions and trusted guidance. You can also contact the Pennon Group plc support team through official Pennon Group plc email for professional assistance.