S W A L E C

High Street , Southampton, South East, United Kingdom
4.6
15 Reviews
Today: Closed now | Tomorrow (Monday): 10:00 - 19:00

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Business Listing Profile: SWALEC Part of OVO & SSE

Business Name: SWALEC (South Wales Electricity)
Business Headquarter: United Kingdom, Perthshire, Perth SSE / Bristol (OVO)
Business Category: Energy Supplier & Home Services
Business Helpdesk Number: +44 (0)345 070 7373 (General) / 0330 303 5063 (OVO Support)
Founder Name: Formed via the nationalisation of the South Wales Electricity Board 1947.
Founded Date: 14 August 1947 (Retail brand acquired by SSE in 2000, then OVO in 2020).
Phone Number: 0345 070 7373
Email Address: hello@ovoenergy.com / customerservice@sse.co.uk
Website URL: https://www.ovoenergy.com Residential / https://www.sseenergysolutions.co.uk Business
Physical Address: Inveralmond House, 200 Dunkeld Road, Perth, PH1 3AQ (Corporate HQ)
Landmark: Near Perth North Muirton Industrial Estate
Google Maps Location: [56.4172° N, 3.4565° W]
Service or Products: Gas and Electricity Supply, Boiler Insurance, Smart Meter Installation, EV Charging Solutions, and Solar Panel Battery Storage.
Amenities: 24/7 Emergency Support, Smart Energy Trackers, Priority Services Register for vulnerable customers.
Accepted Payment Methods: Direct Debit, Pay As You Go Smart Meter, Bank Transfer, Credit/Debit Cards.
Languages Supported: English, Welsh Cymraeg.
Specialization: Sustainable Home Energy and National Grid Infrastructure.
Certifications: Ofgem Regulated, MCS Certified Renewables.
Business Registration Number: 03757802 (SSE Energy Services Group Ltd)
Brand Association Name: OVO Energy / SSE Energy Solutions
Working Hours: Monday–Friday: 8:00 AM – 8:00 PM; Saturday: 9:00 AM – 5:00 PM.

Business Description

SWALEC, a name synonymous with energy in Wales for over 70 years, has evolved from a regional electricity board into a key pillar of the UK’s transition to net-zero. Now operating as a vital part of the OVO Energy family for residential customers and SSE Energy Solutions for the commercial sector, SWALEC continues its mission to provide reliable, sustainable, and affordable power to millions of homes and businesses across the United Kingdom.

Our value proposition is centered on the decarbonization of the British home. We provide more than just kilowatt-hours; we offer integrated green technology solutions, including air-source heat pumps, smart thermostats, and OZEV-compliant electric vehicle chargers. By leveraging OVO’s "Plan Zero" strategy, SWALEC customers are empowered to reduce their carbon footprint through real-time energy usage data and renewable-heavy fuel mixes. For our Welsh customers, we remain committed to our heritage, offering bilingual support and local community investment. Whether we are managing complex energy portfolios for industrial giants or helping a first-time homeowner install a smart meter, SWALEC combines decades of infrastructure experience with the innovative spirit of a modern green-tech leader.

Frequently Asked Questions

I have a SWALEC account; do I contact SSE or OVO?
Residential accounts moved to OVO Energy in 2020. Business accounts are typically managed by SSE Energy Solutions.
Does SWALEC offer 100% renewable electricity?
Yes, OVO-branded plans offer renewable electricity as standard (backed by REGO certificates).
How do I get a smart meter with SWALEC?
You can book an installation via the OVO Energy app or website at no extra cost.
Is there a Welsh-speaking customer service line?
Yes, we maintain a dedicated Welsh language service to support our customers in Wales.
Can I pay my bill at a PayPoint?
Yes, customers with traditional or smart Pay As You Go meters can top up at any PayPoint or Post Office location.

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Business summaryS W A L E C Construction

Support

Call 2380668500 today for immediate support from S W A L E C. For inquiries related to the Construction sector, you can also reach the team via info@nu-car.com or explore more at None. Located at High Street, Southampton, South East SO40 9HL, United Kingdom, the company ensures responsive and professional assistance.

Email info@nu-car.com to connect with the support team at S W A L E C, your trusted partner in the Construction industry. For faster help, call 2380668500 or visit None. Their office is based at High Street, Southampton, South East SO40 9HL, United Kingdom, ensuring prompt solutions for every client.

Dial 2380668500 or write to info@nu-car.com to connect with S W A L E C support. Known for expertise in the Construction sector, the company ensures personalized assistance. Additional resources are available at None, with headquarters at High Street, Southampton, South East SO40 9HL, United Kingdom.

Reach out at 2380668500 to get reliable assistance from S W A L E C. Operating within the Construction industry, the company also offers support via info@nu-car.com and provides more details on None. Find them at High Street, Southampton, South East SO40 9HL, United Kingdom.

For reliable assistance, S W A L E C offers dedicated customer support to address all inquiries related to the Construction industry. You can reach the team directly at 2380668500, email info@nu-car.com, or visit None for more information. Located at High Street, Southampton, South East SO40 9HL, United Kingdom, S W A L E C ensures prompt and professional support for every client.