Virgin Media

500 Brook Drive, Reading, RG2 6UU, United Kingdom. , 26, Greater Manchester
4.2
243 Reviews
Today: Closed now (10:00 AM - 07:00 PM) | Tomorrow: 10:00 AM - 07:00 PM
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Business Name: Virgin Media Limited
Virgin Media is a leading British telecommunications company that provides a "quadruple-play" of services: broadband internet, digital television, fixed-line telephony, and mobile services. Following a landmark 50:50 joint venture between Liberty Global and Telefónica in 2021, the company now operates as Virgin Media O2, combining the UK’s fastest broadband network with its most popular mobile network. Our mission is to "supercharge" the UK’s digital infrastructure, delivering gigabit speeds and innovative entertainment solutions to millions of homes and businesses.

Our value proposition is centered on "Volt"—a unique offering that provides customers with double mobile data and a broadband speed boost when they use both Virgin Media and O2 services. As the UK's only major cable provider, we offer a high-performance alternative to traditional ADSL and FTTC networks, providing unparalleled stability and speed for gaming, streaming, and remote working.

Business Helpdesk Number: 03454541111
Founder Name: Sir Richard Branson (Founder of Virgin Group)
Founded Date: 2007 (as Virgin Media)
Phone Number: 03454541111
Email Address: dpo@virginmedia.co.uk
Website URL: https://www.virginmedia.com
Physical Address: 500 Brook Drive, Green Park, Reading, Berkshire, RG2 6UU, United Kingdom
Landmark: Green Park Business Park

Operational Details

Service or Products: Ultra-fast Fiber Broadband, Virgin TV (4K entertainment), Home Phone Landlines, and Virgin Mobile (O2).
Amenities: Free Wi-Fi at London Underground stations, 24/7 Technical Support, Hub 5/6 WiFi technology, and the Virgin TV Go App.
Accepted Payment Methods: Direct Debit, Credit/Debit Cards (Visa, Mastercard), and Online Banking.
Languages Supported: English, Welsh.
Specialization: Gigabit Broadband, Hybrid Fiber-Coaxial (HFC) Networking, and Multi-channel Digital Television.
Certifications: Ofcom Regulated, ISO 27001 (Information Security).
Social Media Links:
- X (Twitter): twitter.com/virginmedia
- Facebook: facebook.com/virginmedia
- LinkedIn: linkedin.com/company/virgin-media
Business Registration Number: 02591237
Working Hours: Monday–Friday: 08:00 – 21:00; Saturday: 08:00 – 20:00; Sunday: 08:00 – 18:00.
- Frequently Asked Questions
  1. Is Virgin Media still owned by Richard Branson?
    No, Richard Branson’s Virgin Group is a minority stakeholder; the company is a joint venture between Liberty Global and Telefónica.
  2. What is the "Volt" benefit?
    Volt is a reward for customers who have both Virgin Media broadband and an O2 mobile plan, offering speed and data upgrades at no extra cost.
  3. Does Virgin Media use the BT Openreach network?
    No, Virgin Media operates its own independent fiber-optic and coaxial cable network.
  4. Can I get Virgin Media in my area?
    Service availability depends on our private network coverage, which currently reaches over 50% of UK households.
  5. How do I manage my bills after the O2 merger?
    Customers receive separate bills for O2 mobile services and Virgin Media broadband/TV, though they can be managed via linked accounts.

Services

Fiber Broadband
Digital Television
Home Phone
Mobile Sim Plans
Business Networking.

Social Media

Quick Information

Business summaryDiscover the UK's fastest widely available broadband with Virgin Media. Explore our best deals on Fiber Internet, TV 360, and Mobile SIMs today.
Year of Establishment2006
BrandsVirgin Media
AssociationsISPA (Internet Services Providers' Association), Ofcom regulated.

Support

Contact the official Virgin Media Support Number for fast, reliable assistance in the Engineering industry. The Virgin Media customer care team is available to handle inquiries. You can also access the Virgin Media official website at www.virginmedia.com for complete service details. For written queries, use the Virgin Media support email. Located at 500 Brook Drive, Reading, RG2 6UU, United Kingdom., Reading, Greater Manchester United Kingdom.

Reach the Virgin Media contact number to connect with verified experts in the Engineering sector. The Virgin Media helpline offers quick resolutions and trusted guidance. You can also contact the Virgin Media support team through official Virgin Media email for professional assistance.