Q » Will the food arrive hot and how is it packaged for delivery?
Q » What payment methods do you accept (cash, card, contactless, Apple Pay, Google Pay)?
Q » Can I pay separately if we want to split the bill between friends?
Q » Is service charge automatically added to the bill in your restaurant?
Q » Is the service charge compulsory or can I ask for it to be removed?
Q » Who receives the service charge and tips – staff or the company?
Q » What is normal tipping etiquette in UK restaurants?
Q » Do you offer any discounts, deals or set‑price menus?
Q » Do you have a lunch special or early‑evening pre‑theatre menu?
Q » Do you run student, NHS or local resident discounts?