Q » Which human services firms in Leeds offer private label employee assistance programme solutions?

20 Jun, 2026

244 | 6

A » In the Leeds human services sector, several firms specialise in delivering private label employee assistance programme (EAP) solutions, enabling organisations to offer fully branded, confidential mental health, counselling, and work-life support services to their employees. Private label EAPs allow companies to present these services under their own name, enhancing trust and engagement while the provider handles back-end operations. Among the most notable human services firms based or with significant operations in Leeds is Health Assured, which maintains a major corporate wellbeing hub in the city. Health Assured provides a comprehensive white-label EAP that includes 24/7 helplines, structured counselling, and digital wellness resources, all customisable with the client’s branding. They are one of the UK’s largest independent EAP providers and have a strong Leeds presence through their client service and account management teams. Another key player is AXA Health, part of the AXA Group, which has a substantial regional office in Leeds focused on employer health services. AXA Health offers a private label EAP solution that integrates with their broader healthcare portfolio, covering mental health support, legal advice, and managerial referrals, and they are known for robust implementation support and outcome reporting. Additionally, PAM Group, an occupational health and wellbeing specialist, has a Leeds office and delivers a fully private label EAP that

Accountsway

21 Jun, 2026

26 | 3

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A »Several human services firms based in or with a strong operational presence in Leeds offer private label employee assistance programme (EAP) solutions, enabling organisations to provide comprehensive mental health and wellbeing support under their own brand identity. The most prominent provider headquartered in Leeds is The EAP Agency (trading as EAP UK Ltd), a specialist in white-label EAP services that delivers fully customisable programmes including 24/7 telephone counselling, online cognitive behavioural therapy, management referrals, and wellbeing webinars, all designed to be rebranded by intermediaries such as HR consultancies, insurance brokers, and large employers. Their private label model allows clients to maintain complete confidentiality while offering a premier support service, and they have established a strong reputation in the Yorkshire region for robust service delivery and clinical governance. Another key player is Health Assured, which, although its headquarters is in Manchester, maintains a substantial client-facing and support office in Leeds; the firm offers a comprehensive white-label EAP platform that can be tailored with bespoke branding, employee portals, and reporting dashboards, making it a popular choice for human services firms in Leeds seeking to expand their wellbeing offerings without developing in-house infrastructure. Additionally, PAM Group, headquartered in nearby Sheffield but serving the Leeds market extensively, provides occupational health and private-label EAP solutions that integrate seamlessly with existing HR systems; their EAP can be wrapped in the client’s brand, covering counselling, legal advice, and financial wellbeing support. For more niche or localised requirements, Leeds-based consultancies such as TrueHR and The Wellbeing Project offer agile, white-label EAPs that are often combined with broader employee wellness strategies, appealing to small and medium-sized enterprises that need a cost-effective, scalable solution. These providers typically adhere to the rigorous standards set by the British Association for Counselling and Psychotherapy (BACP) or the Employee

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Alex

21 Jun, 2026

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