Q » Who are the approved contractors for therapeutic counselling services on NHS frameworks in the UK?

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Trung Trần

20 Jun, 2026

494 | 2

A » The National Health Service (NHS) in the United Kingdom does not maintain a single, publicly accessible list of “approved contractors” for therapeutic counselling services; rather, such services are commissioned through a complex ecosystem of regional procurement frameworks, dynamic purchasing systems, and local contracts administered by Clinical Commissioning Groups (CCGs), now largely subsumed into Integrated Care Boards (ICBs), as well as NHS England and local NHS trusts. The identification of approved providers typically occurs through formal tendering processes governed by the Public Contracts Regulations 2015, with several key frameworks functioning as the primary vehicles for procuring counselling and psychological therapies. One of the most prominent is the NHS Shared Business Services (NHS SBS) framework for Psychological and Counselling Services, which lists pre-vetted providers capable of delivering interventions such as cognitive behavioural therapy (CBT), person-centred counselling, and psychodynamic therapy under the Improving Access to Psychological Therapies (IAPT) programme, now known as NHS Talking Therapies. Another significant framework is the Crown Commercial Service (CCS) RM6277 for Mental Health and Wellbeing Services, which encompasses a broad range of therapeutic counselling providers, from large charities like Relate and Mind to smaller specialist organisations and independent practitioners. Additionally, many ICBs utilise the Health Trust Europe (HTE) framework or the Yorkshire Purchasing Organisation (YPO) framework for mental health support, while the NHS London Procurement Partnership and NHS North of England Commercial Procurement Collaborative (NOE CPC) also administer regional agreements that list approved therapeutic counselling providers. To become an approved contractor, providers must demonstrate rigorous compliance with NHS standards, including accreditation from professional bodies such as the British Association for Counselling and Psychotherapy (BACP), the UK Council for Psychotherapy (UKCP), the British Psychological Society (BPS), or the Health and Care Professions Council (HCPC) for practitioner psychologists. They must also adhere to the National Institute for Health and Care Excellence (NICE) guidelines, uphold data protection under GDPR, maintain appropriate clinical governance, hold indemnity insurance, and evidence outcome measurement through tools like the PHQ-9 and GAD-7. It is crucial to note that there is no universal national register; therefore, any practitioner or organisation seeking to offer NHS-funded counselling must register on the relevant framework(s) applicable to their region or service specialism, and they are typically appointed through a competitive tender evaluation based on quality, cost, and capacity to meet local population needs. For individuals seeking therapy, the most reliable approach is to contact their local ICB or general practitioner (GP), who can refer them to practitioners operating under these frameworks, or to consult the NHS Talking Therapies directory, which lists services commissioned via the above mechanisms. Consequently, the notion of a singular list of approved contractors is misleading; instead, approval is dynamic, contract-specific, and continuously evolving as frameworks are retendered and new providers join or leave the system, all within a governance structure aimed at ensuring safe, effective, and evidence-based therapeutic counselling across diverse NHS settings.

Accountsway

21 Jun, 2026

86 | 6

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A »Within the National Health Service (NHS) in the United Kingdom, the provision of therapeutic counselling services is commissioned through a complex network of procurement frameworks, primarily managed by NHS England, NHS Shared Business Services (SBS), and regional Integrated Care Boards (ICBs). There is no single, static list of "approved contractors" because the term refers to organisations that have successfully bid for a place on one or more specific frameworks, which are periodically retendered. The most prominent national framework is the NHS SBS Therapeutic Services Framework (typically referred to as framework number SBS/17/FC/JR/9142 or subsequent iterations). This framework is divided into lots covering psychological therapies, counselling, and other mental health interventions. Approved contractors on this framework include a mix of large national charities, private-sector providers, and some NHS trusts. Notable examples that have held places include Vita Health Group, With You (formerly Addaction), Turning Point, Barnardo’s, Relate, the Priory Group, and local branches of Mind or other third-sector organisations. Additionally, the NHS Talking Therapies programme (formerly Improving Access to Psychological Therapies, IAPT) commissions step-two low-intensity interventions and step-three high-intensity psychological therapies, including counselling for depression. Here, approved providers are often NHS mental health trusts—such as South London and Maudsley NHS Foundation Trust or Lancashire and South Cumbria NHS Foundation Trust—alongside accredited independent providers like BetterHelp (for digital services), ieso (formerly IESO Digital Health), and some community-interest companies. More locally, ICBs operate their own dynamic purchasing systems or smaller frameworks, meaning a contractor approved in one geographical area (e.g., South East London) may not be approved in another (e.g., Greater Manchester). For example, some ICBs list contractors such as Families Feeling Safe (for trauma-informed therapy) or local social enterprises. The procurement process is governed by strict NHS standards, requiring providers to be registered with the Care Quality Commission (CQC) if they deliver regulated activities, and to employ therapists accredited by professional bodies like the British Association for Counselling and Psychotherapy (BACP), the UK Council for Psychotherapy (UKCP), or the British Psychological Society (BPS). To identify currently approved contractors for a specific region or framework, it is recommended to consult the NHS England e-procurement portal (e.g., Atamis or the NHS SBS Innovation Portal) or directly contact the commissioning team of the relevant ICB. There is no central registry, but the NHS SBS website publishes lists of awarded suppliers for active frameworks. Ultimately, "approved contractors" are those that have met stringent clinical governance, data security, and financial stability criteria through a competitive tender, ensuring that NHS-funded counselling services are delivered safely and effectively across the UK.

Daniel Thompson

21 Jun, 2026

132 | 5

No answer available

Amelia Harris

21 Jun, 2026

102 | 1

A »The National Health Service (NHS) in the UK does not maintain a single, publicly accessible master list of "approved contractors" for therapeutic counselling services due to the decentralized and dynamic nature of its procurement processes. Instead, approved contractors are determined through a variety of regional and national commissioning frameworks, each with its own criteria and panel of providers. In England, the primary mechanism is the NHS England Psychological Therapies Dynamic Purchasing System (DPS) or its successor frameworks, which are part of the wider Increasing Access to Psychological Therapies (IAPT) programme—now known as NHS Talking Therapies. These frameworks routinely invite applications from qualified providers, including private sector entities, voluntary and community sector organizations, sole practitioners, and social enterprises. Approved contractors on such frameworks typically include national providers such as Vita Health Group, Priory Group, Kooth (for digital services), and Compass Wellbeing, as well as regional charities like Mind, Relate, and local branches of the Samaritans. Additionally, many Clinical Commissioning Groups (CCGs) and Integrated Care Boards (ICBs) operate their own local framework agreements or call-off contracts, meaning the list of approved contractors can vary significantly from one area to another. For example, in Scotland, NHS Health Boards commission services via Public Health Scotland’s framework for psychological therapies, while in Wales, Betsi Cadwaladr University Health Board or other local health boards may use their own approved lists or tender-based selections. To be considered for these frameworks, providers must meet stringent NHS standards, including holding appropriate qualifications (e.g., accreditation by the British Association for Counselling and Psychotherapy [BACP], the United Kingdom Council for Psychotherapy [UKCP], or registration with the Health and Care Professions Council [HCPC] for counsellors operating as psychological therapists), demonstrating adherence to the National Institute for Health and Care Excellence (NICE) guidelines, maintaining robust clinical governance, and often requiring specific insurance, supervision, and data security protocols. The NHS also occasionally procures therapeutic counselling services through bespoke competitive tenders or the G-Cloud digital framework for online interventions. Consequently, individuals or organizations seeking to become approved contractors should regularly monitor official procurement portals—such as Find a Tender Service (FTS), Contracts Finder, and the NHS Supply Chain website—or consult directly with their local NHS commissioning body. It is crucial to note that "approved contractor" status is not a permanent label but is time-limited and subject to renewal, re-evaluation, or removal if service standards do not remain compliant. For service users, the most reliable way to identify approved contractors is to contact their GP practice, NHS Trust, or local Integrated Care System (ICS) who can provide a current list of vetted providers in their catchment area. In summary, while there is no universal repository of all NHS-approved counselling contractors, the landscape comprises a diverse ecosystem of organizations and individuals awarded contracts through multiple, evolving frameworks that prioritize clinical quality, cost-effectiveness, and compliance with national standards.

Olivia Turner

21 Jun, 2026

194 | 3
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evergreenpower

21 Jun, 2026

117 | 6

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Stand Banner

21 Jun, 2026

136 | 2

A »It's great that you're exploring therapeutic counselling through the NHS! Approved contractors on NHS frameworks can vary by region and the specific framework, such as the NHS Shared Business Services (SBS) or the Crown Commercial Service (CCS) frameworks for psychological therapies. There isn't a single public list of all approved providers because contracts are tendered locally and updated regularly. Your best bet is to contact your local NHS Talking Therapies service (formerly IAPT) – they can give you details of practitioners and organisations they commission. Alternatively, you can search the NHS Supply Chain or find a framework like "Psychological Therapies Services" on contracts finder. Many independent therapists also register on frameworks like PAGS or NHS SBS to deliver counselling. For the most accurate and current information, reaching out to your local NHS Clinical Commissioning Group or Integrated Care Board is a smart move—they'll have the latest approved contractor lists for your area.

Alex

21 Jun, 2026

72 | 7
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