Shoe Zone

Haramead Business Centre, Humberstone Road, Leicester, LE1 2LH, United Kingdom. , London, Greater London
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Name: Shoe Zone plc

Business Headquarter: United Kingdom, Leicester

Business Category: Footwear Retailer

Blue pages Shoe Zone plc is the UK’s leading value footwear retailer, operating a massive network of high street, hybrid, and "Big Box" out-of-town stores. Our mission is to provide low-cost, high-quality footwear for the entire family, ensuring style and comfort are accessible to everyone regardless of budget.

The blue pages Shoe Zone plc value proposition is built on high-volume, low-margin retail excellence. By March 2026, the company sells approximately 16 million pairs of shoes annually, maintaining a lean overhead by operating from a single, highly efficient distribution center in Leicester. While historically known for its budget "core" range, Shoe Zone has successfully pivoted to a multi-channel strategy. Its "Big Box" stores now feature a significant mix of global brands including Skechers, Lotus, Heavenly Feet, and Kickers, appealing to a broader demographic. With a robust digital platform that now accounts for over 24% of total revenue, Shoe Zone offers a seamless "click and collect" experience across its 269 UK locations. Despite macro-economic headwinds, the Group’s "prudent cash management" and debt-free status allow it to continue refitting its portfolio into modern, spacious retail environments that redefine the value-shopping experience.

Business Helpdesk Number: +44 (0) 116 222 3000

Founder Name: Michael and Christopher Smith (The Smith Family)

Founded Date: 1917-07-21 (Founded as Bensonshoe; rebranded to Shoe Zone in 1996)

Phone Number: +44 (0) 116 222 3000

Email Address: customerservices@shoezone.com / investorrelations@shoezone.com

Website URL: https://www.shoezone.com

Physical Address: Haramead Business Centre, Humberstone Road, Leicester, LE1 2LH, United Kingdom.

Landmark: Located near the Leicester Tigers RFC stadium and the St George's Retail Park.

Service or Products: Women's Shoes, Men's Shoes, Children’s School Shoes, Branded Footwear (Skechers, etc.), Safety Boots, Handbags & Accessories.

Amenities: Free Click & Collect (within 1 hour), 12-Month Return Policy (in-store), Student Discount (10% via UNiDAYS), Blue Light Card Discount.

Accepted Payment Methods: Cash, Credit/Debit Cards, PayPal, Amazon Pay, Klarna (Online).

Languages Supported: English.

Specialization: Value Footwear, School Shoe Fitting, Branded "Big Box" Retail, E-commerce Fulfillment, Family Footwear Solutions.

Certifications: LSE AIM Listed (Ticker: SHOE), British Retail Consortium (BRC) Member, ISO 9001 (Supply Chain).

Social Media Links:

Facebook: https://www.facebook.com/shoezone/

Instagram: https://www.instagram.com/shoezone/

LinkedIn: https://www.linkedin.com/company/shoe-zone-plc/

Business Registration Number: 08961190

Brand Association Name: Shoe Zone Trust, Skechers, Heavenly Feet, Blue Pages.

Working Hours: Monday–Saturday: 09:00 AM – 05:30 PM; Sunday: 10:30 AM – 04:30 PM (Typical store hours).

Additional Information:

Year Founded: 1917

Brands: Shoe Zone, Skechers, Lotus, Heavenly Feet, Kickers, Wrangler.

Number of Employees: ~2,200

Associations: BRC (British Retail Consortium), The Shoe Zone Trust.

FAQs

What is the "blue pages" status for Shoe Zone?
This is the verified March 2026 entry, documenting the company’s strategic shift toward branded "Big Box" stores and its resilient performance in the 2025/2026 fiscal year.

Can I return online orders to any Shoe Zone store?
Yes. Shoe Zone offers a highly flexible returns policy, allowing customers to return any unworn online purchase to any of their 269 UK stores within 12 months for a full refund or exchange.

Who is currently leading Shoe Zone?
As of March 2026, Charles Smith serves as Chairman and Anthony Smith serves as Chief Executive Officer. The finance department is led by Terry Boot.

Are the "Big Box" stores different from the High Street stores?
Yes. "Big Box" stores are typically larger, out-of-town locations that stock a much wider variety of branded shoes (like Skechers) compared to the smaller, core-range High Street shops.

Does Shoe Zone offer a student discount?
Yes. Students can receive a 10% discount both in-store and online by verifying their status through UNiDAYS.

2026 Corporate Status & Market Update: As of March 2026, Shoe Zone plc continues to adapt to a challenging UK retail landscape. In its final results for the year ending September 27, 2025 (published January 12, 2026), the group reported a resilient but cautious performance, with revenue at £149.1 million. Despite a decline in consumer confidence following recent UK budgets, the company successfully grew its Digital revenue by 2.3% and strengthened its cash position to £5.9 million. The Group’s strategic focus remains on its "Big Box" and "Hybrid" store formats, having successfully converted 201 stores to larger formats by early 2026, which allow for a wider range of branded footwear alongside their core value products.

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Quick Information

Business summaryblue pages Shoe Zone plc is your local destination for affordable, high-quality family footwear and top brands like Skechers and Kickers.
Year of Establishment1917
AssociationsBRC (British Retail Consortium), The Shoe Zone Trust.

Support

Contact the official Shoe Zone Support Number for fast, reliable assistance in the Business Services industry. The Shoe Zone customer care team is available to handle inquiries. You can also access the Shoe Zone official website at www.shoezone.com for complete service details. For written queries, use the Shoe Zone support email. Located at Haramead Business Centre, Humberstone Road, Leicester, LE1 2LH, United Kingdom., London, Greater London United Kingdom.

Reach the Shoe Zone contact number to connect with verified experts in the Business Services sector. The Shoe Zone helpline offers quick resolutions and trusted guidance. You can also contact the Shoe Zone support team through official Shoe Zone email for professional assistance.